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King Living
1164 Nepean Highway, Cheltenham, Victoria, Australia
About King Living
Welcome to King Living, Australia's premier furniture store and home goods store. Located at 1164 Nepean Highway in Cheltenham, our establishment offers a unique shopping experience that combines safety, convenience, and exceptional service.
At King Living, we understand the importance of your safety, especially during these uncertain times. That's why we have introduced new ways to shop with us. Explore our Virtual Showroom, where you can immerse yourself in our stunning collection of furniture from the comfort of your own home. Need assistance? Our Online Sales Specialists are available to chat with you in real-time, helping you find the perfect pieces for your space. If you prefer a more traditional approach, you can also call 1300 546 438 to make a purchase.
Our Cheltenham Showroom is the largest King Living Showroom, proudly displaying our award-winning modular sofas, luxurious beds, and exquisite dining ranges. Located conveniently on the main home shopping strip near Westfield Southland, you'll find ample on-site parking, making your visit a breeze.
Since 1977, King Living has been a pioneer in Australian furniture design. Innovation, quality, design, and comfort are the cornerstones of our brand. As a family-owned Australian business, we take pride in our rich heritage and remain excited about what the future holds for us.
In line with our commitment to cultural respect, King Living acknowledges the Traditional Custodians of the land. We pay our respects to the Elders, both past and present, and recognize their enduring connection to the land, sea, and community of our beautiful country.
Visit King Living in Cheltenham today and discover why we are the go-to destination for all your furniture and home goods needs. Experience excellence in design, comfort, and service - it's what sets us apart.
Photos of King Living
1164 Nepean Hwy, Cheltenham VIC 3192, Australia
Opening hours of King Living
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
08:30 - 17:30
Sunday:
10:00 - 17:00
Reviews of King Living
"I had a terrible experience with King Living Furniture. I purchased a Quay table in January 2022, but it arrived with a broken extension leaf. Replacements were promised but were delayed multiple times. I received several mismatched replacement leaves and faced lots of communication issues. I sought help from Consumer Affairs and they advised and I requested a full refund or resolution by March 31. Finally, after numerous problems and over 30 phone calls, I received a full refund on June 8 2023. I vow to never deal with King Living again."
""Worst customer service and No explanation about storage fee" We are building house so the delivery date was not 100% sure & we explained that when we have purchased. After a while we told King Furniture the new house is still under construction(which happens to all constructios!) & need to delay the delivery date, then we were told at FIRST TIME that they only keep furniture for 2 weeks then storage fee ($100/week) will incur. My husband & I went back to King Living Cheltenham and we told them that we've never heard about storage fee. The staff who served us kept telling us she told us about the storage fee (which she never did!) & I wasn't at the shop when she explained about storage fee(which I was always there with my husband!). They also kept telling us that we've signed the contract with that delivery date & nothing they can do. I wish we knew we'll have to pay storage cost then we would have put the later delivery date.. All they cared was to defend themselves & No customer service spirit. The fact that we were there at 9:30am on Saturday and the front door was locked(supposed to open at 9am). We could see that they were too busy chatting & didn't realise we are at the front door trying to tell them to open the door for 5 minutes shows how unprofessional they were. We spent $13k and wish we've chosen somewhere else.. Very disappointed customer here."
"Great service from Chantelle today at the Cheltenham store. She was very patient and explained the order process in detail. She went out of her way providing swatches, explaining options and accessories. She even gave me a store to check out for some bed linens. All in all a great experience."
"Do not ever buy king furniture. I placed my order in December -22, Still it has not reached to me today is 08.05.23. They order from china and my order was schedule to be delivered in mid March -23.I was told they had shipment delay and getting two weeks delay. when they were ready in Mid April i was not available. They sent my order to a storage and i paid the full price . After paying the full price they did not confirm the delivery FROM THEIR END and kept in the storage . Now nearly 06 months gone and after paying the full price i still have not received it. Really disappoint .No recommendations."
"Good staff are hard to find. The great ones work at King Furniture from our experience. Their showroom staff are welcoming, knowledgeable and understand their after order process production timing & delivery date booked at time of purchase. Our Sales Consultant Dee at Cheltenham Showroom left us fully confident , we were looked after. So-Fa. So Great! Our delivery was confirmed a week before, a day before with a 3 hour window and start time. Their delivery team were Harry & Shaiker and on time. Very professional, an efficient unpacking process, assembled with a mini tutorial by Harry who has extensive knowledge of the company brand & presents a professional customer service ability. Our heavy lifter and his support was Shaiker who carefully unpacked , removed rubbish with great care and good humour for such a physical job. Last impressions matter, the final product of the sofa exceeded my expectations , confirming that quality has a price tag , as well customer service excellence included. Thank you."
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