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Nick Scali Furniture
970 Nepean Highway, Moorabbin, Victoria, Australia
About Nick Scali Furniture
Welcome to Nick Scali Furniture in Moorabbin, Australia! Located at Nepean Highway, 970, our establishment is not just your average furniture store, but a haven for home goods enthusiasts. As a point of interest in the area, we take pride in offering a wide range of high-quality furniture options to cater to all your needs.
At Nick Scali Furniture, we understand the importance of protecting your furniture investment. That's why we offer a unique 5-year accidental stain and damage protection plan. With this added peace of mind, you can fully enjoy the centrepiece of your home without worrying about unexpected mishaps.
One of the standout features of our store is the ability to customize all our lounges to suit any size or style. Our exclusive Nick Scali range allows you to personalize your sofa, making it the perfect fit for your home. Whether you prefer a modern, minimalist design or a more traditional look, our skilled team is here to help you create the ideal piece of furniture that reflects your unique taste.
With a rich history spanning over half a century, Nick Scali Furniture has earned the trust of countless customers in the furniture industry. Our commitment to delivering exceptional quality and service has made us a go-to destination for furniture seekers across Australia. We take pride in offering a diverse selection of stylish and durable furniture pieces that will enhance the beauty and functionality of your home.
So, if you're in Moorabbin or nearby areas, we invite you to visit Nick Scali Furniture. Explore our vast collection, feel the craftsmanship, and let our knowledgeable staff assist you in finding the perfect furniture pieces that will transform your living space into a haven of comfort and style.
Photos of Nick Scali Furniture
970 Nepean Hwy, Moorabbin VIC 3189, Australia
Opening hours of Nick Scali Furniture
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 17:30
Reviews of Nick Scali Furniture
"The worst experience I have had buying anything, ever. Spent over $6,000 with them and after they got the money, zero help. Staff just lie to you and customer service is terrible. After sales is non existent and if you have any troubles they will not help you."
"Great experience with Eva! She was very nice and helpful when picking out our couch and entertainment unit. She wasn't pushy and gave us time to ourselves which is very rare these days. Highly recommend seeing her when purchasing furniture in the future. Was a real pleasure"
"Very very poor customer service and staff attitude. We had a big dining table and buffet unit delivered yesterday .on completion they left all the boxes inside. One of the boxes is 2.7x1.5 big was left in our living area which you can’t fit in a recycling bin. After a lengthy conversation with the delivery company and head office no one was willing to take responsibility. All what they wanted is the credit card number to get paid the balance . Both sales staff and delivery company were unprofessional ."
"We ordered dining and living room furniture from Nick Scali Moorabbin in August 2022. We were advised that the orders would take 8 weeks which was fine as we didn’t need the furniture until November. Two days prior to the scheduled November delivery date I followed up as I heard nothing it was then I was advised most of the items would be delivered 10 days late but one of the items an occasional chair would not be available in their warehouse until early January 2023. No apology for late delivery and no explanation as to why one of the items would not be delivered until January. Last week I followed up again as the furniture was supposed to be at the warehouse and I wanted to check on delivery dates. I was then advised it would not be in their warehouse until late January but they wouldn’t guarantee that date. So 22 weeks after ordering, I am still waiting and not once have Nick Scali proactively informed me of delays and not once have they apologized or even seemed to care. Really appalling customer service. Update: one week ago I received an email from Nick Scali in response to my review. They promised I would get a phone call with an update. Still waiting……their customer service is appalling."
"Couch itself is great and sales staff are good at selling, but worst post sale customer experience I have experienced in many many years. We ordered a couch and ottoman and the Nick Scali delivery team put a Stanley knife through the leather. Although careless it was an accident, but the issue is there is absolutely no urgency to fix even with repeated calls trying to chase this up with the store and the contact centre. I am still waiting for the promised call back for an update, let alone a new ottoman! Furthermore, the sales staff strongly suggested I bought a leather protector kit to apply BEFORE I used the couch (which I did), but it never arrived. 3 weeks on and the repeated calls to have this sent out are ignored. What is the point of telling me to buy and apply the leather protector kit before using the couch when it isn't delivered or sent out to me over 3 weeks on!"
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