Rockdale Mazda - Service & Parts 126 Rocky Point Road, Kogarah, New South Wales 2217

"I've been taking my cars to Rockdale Mazda Service for over 10 years now and the quality, service, workmanship and professionalism from the team here is top notch and seems to get better every year! Byron has always looked after me with the servicing and always calls to explains everything before it is done for peace of mind. Highly recommended!"

"Absolutely disgusting service today from Rockdale Mazda- Service Centre. From the moment I arrived your customer service was 0. As I female you feel extremely belittled by the male staff here. Arrived and was automatically told my car was out of warranty when I was there for an issue with an installation they did, that's IN WARRANTY. Management made me feel like a complete idiot. Your service was disgraceful from the moment I arrived to the moment that I left and moving forward both my Mazda vehicles will be taken to other service centres because of how bad you treat customers. If you can avoid this centre, do it. Purchased a brand new CX9 at another dealership only because we did not want to deal with Rockdale service centre. That's how horrible your service is."

"The Rockdale Mazda dealership delivers exceptional service, and have a knowledgeable staff. Their commitment to customer satisfaction is commendable. Highly recommended for a remarkable Mazda experience. I went their to get my lights and car washers changed. Special thanks to William for his help who made sure all the parts which needed to be changed were their on time."

"I’ve been using Rockdale Mazda for the past 4 years to service my sp3 sport . The department and team always are professional, prompt to serve me and very friendly. They always cease to amaze me! A particular mention about my service advisor Byron Shinas who has always been honest, helpful and extremely professional every time. I highly recommend this service centre."

"Upon booking the service over the phone, I was quoted a price of $515. However, when I arrived at 9 am, I was given a different quote of around $540. Despite the price discrepancy, I reluctantly agreed, hoping for a smooth and efficient service. Unfortunately, that was far from the case. I was informed around 11 am that the car's injector needed cleaning, adding an additional cost of $130. Shortly after, I received another call stating that the front two tires were worn out and needed replacement, amounting to a staggering $340. This continuous stream of unexpected charges was highly frustrating and made me question the integrity of the service center. Moreover, the promised completion time of 2 pm was not honored. When I inquired about the status at 3:30 pm, I discovered that my car had been ready for some time. It was disheartening to realize that I had been waiting unnecessarily and that the staff had failed to provide any updates as promised. To add insult to injury, the time recorded on the receipt was incorrect, stating that my car was taken in at 9:30 am and released at 5:00 pm. This discrepancy raises concerns about possible overcharging for the duration of the service. In the end, I spent a total of $1148 for a 68,000 km service, significantly higher than the initial quote. The overall experience left me deeply dissatisfied with both the communication and the quality of service provided by Rockdale Mazda. Regrettably, I have decided that this will be my last visit to their service center."