Apartments Melbourne Domain 13 Caravel Lane, Docklands, Victoria 3008

"Spent a week in a two bedroom apartment in February, while on work. This apartment is newly built, having no great thrills, but provides a great place to stay at reasonable price. Situated in New quay area of the docklands, most of the apartments overlooks the bay. With plenty of restaurants in the area help for a good choice of this hotel. The apartment was spacious with large balcony. However the rooms were very small and no real place for sunlight or air circulation The bed and bath quality is good. Offers a good TV and large sofa cum bed in the drawing room. There was a balcony overlooking the garden. There is a Gym and swimming pool in the facilities as well. Overall its a good but not the best place to stay in docklands"

"Stayed in two different apartments over 3 nights due to a last minute extension to our stay. First apartment was amazing 3 bed with huge open living and dining room overlooking to docks. Great views of the city and Ethihad Stadium (2 mins away) and short stroll to cafes and restaurants. Tram stop within 1 min walk. Second 2 bed apartment had great views of the water and the Melbourne Star Observation Wheel from the many balconies. Unfortunately the apartment was not as clean as the first and the carpet had many burn marks. There was food scraps and tissues left in between the couch cushions and crumbs under the coffee table. This was disappointing after the great first apartment. The gentleman at the front desk was extremely helpful and recommended lots of great places to visit while in Melbourne. Also let us store luggage for the day while we went sightseeing before leaving town. Would recommend but will be checking cleanliness of rooms next time."

"DO NOT WASTE YOUR MONEY. The apartment we stayed is was dirty and the staff unprofessional. Floors not mopped, cigarette butts left on the carpet, rubbish from last occupant left in room , no locks on balcony door (unsafe for kids) or bedroom windows as they have been broken off so cold air comes in all the time. No AC in bedrooms. Carpets trashed beyond repair, holes in walls and doors with dodgy patch work, kitchen damaged, doors broken off hinges, lights not working, AC timber frame broken and left on the balcony ground with nails facing up. Paid $20 per day for a car park that we could never use as someone else was always in it. Staff not helpful and simply don't care. Office is not welcoming and set the tone of the stay. Staff can't be bothered to open the office on time so luckily we didn't have flights booked. We needed to settle final account. I should have read all the reviews and I regret staying here. I could go on"

"Room although comfortable and clean plus great view,booked in for 3 nightstand in a 3 bedroom apartment on the Friday afternoon. We had 4 adults & 2 children and to our amazement when we opened cupboards to find 1 teaspoon, 1 knife 3 forks 2 desert spoons, then another cupboard only 2 bread and butter plates 2 dinner plates 1 saucepan 4 cups so we had to share things at breakfast time so had to eat out all the time, not really satisfactory probably won't stay here again. Reception arrived on Sunday evening at 5pm with some extra cutlery hmm just a little late."

"I don't even feel the hotel is even worthy of one star the service my partner received from the moment he got to the complex to check in was appalling. My partner purchased his accommodation for 2 nights on motif he notified star apartments in advance that he would be checking in after 3 as he would not be ale to make it to the normal check in time at 1 as he was going to be working that day they said that was fine and his room would be ready when he got there. He got there at 3 and was told he room was no where near ready and that he had to wait at least an hour and a half for his room. After an hour of waiting he approached the desk again and demanded mother room as he had enough of waiting around he then asked for his parking spot that came with the room and was told there were none available and he had to find his own parking spot in which he had to pay for the entire weekend a he got to his room I had arrived an we had a look around and the room was in the dirtiest condition the shower had mold on it the couch was ripped and had popcorn and dirt in it the flooring was appalling and the all the dishes were dirty. Throughout the night we noticed all the lighting was turning itself on and off clearly a fault in the wiring of the building if one of the lights were to spark and fire could have started instantly. Overall for the amount of money that was spent the location the apartment was in, we were not expecting this at all safe to say we will never be staying there again we will be making everyone aware of the service and the state of the building, and to top it off they ruined my partners entire birthday weekend!!!"