Ally Fashion

"My friend and I were just looking around and they asked to do a bag check, which I found offensive as I didn’t do anything wrong and it made me uncomfortable that she thought my friend and I were stealing. I have been in there many times before with a bag on me and they never asked before. I’m never going in there again."

"Hi, I’ve been going to ally fashion for a long time and I love the store and I’ve never encountered anyone being disrespectful to me. However today, as I was getting changed with my friend we didn’t realise we weren’t allowed to have more than one person per changing room as it’s not advertised anywhere and we’ve never been told before. So as we were getting changed a worker named Anita (possibly different spelling), told us in a very rude and condescending tone that we weren’t allowed more than one person. In reply we respectfully apologised and said we we’d get changed and move. However she proceeded to ask twice more as we were still getting changed and following her instructions within a 5 minute span. She threatened store ban and we felt extremely disrespected and mistreated because of our age as teenagers. We hope this behaviour doesn’t continue to others in further. Thank you."

"I am in complete shock of how I was disrespected and humiliated by staff specifically the Greensbough Plaza Ally manger. I brought a jacket yesterday and the security tag had not been removed by the staff member serving me. I did not realise this until after I threw out my receipt. I went back today to get the tag removed, once I explained this to the manger, I was laughed and belittled by her and her staff member. The manager explained the policy to me which I respect yet put in zero effort to help me and could not have been ruder if she tried. I felt extremely uncomfortable and embarrassed as she was speaking down to me and yelling infront of other customers claiming that I should “put on another jumper if I don’t want to walk around with a tag”. I was left to blame for this situation and now I’m left with a jumper with a security tag I cannot get off. As someone who works a minimum wage job and has other necessities to pay for I do not have the money to buy another jumper because this one has a tag on it nor should I need to. This will be my first and only google review showing just how horrible this manager has treated me. If I could give zero stars I would"

"My name is Mahlia and I’m 9 years old. Today I went to ally fashion the lady was really nice and helped us find what we needed for mummy’s birthday. Her name was Amelia and she is the best clothing person ever. If I could pick she would be the boss. Best clothing shop ever you should come!"

"I placed my first 2 orders last week, the first order was accidentally left as shipped to the store so i immediately contacted Ally Fashion to have the address changed to my home address. This was updated by a lady called Cara. A week later i get notification my parcel has been delivered to store, i emailed and said this was supposed to be updated and that i cannot come pick up as I'm 2 hours away. I got a rude email from a lady called Josephine saying my parcel will stay there until i go in store and pick it up and they will not ship it on to me. I ended up with a refund and am still yet to receive my other order which will be my last."