Artarmon Mazda service centre

"Phenomenal service levels from these guys. Staff are expertly trained, they meet timelines, they are thoughtful hosts, and they have been delivering this consistent service level for years. Exceptional business."

"A huge thank you to Hayden! After accidentally snapping the wheel arm, Hayden managed to squeeze my car into to get checked, ordered a part from Melbourne, and install within 48hrs. Really appreciate all the help, Hayden. Thank you"

"The Gold Class of service centres!! I have had 2 cars serviced here and I have never experienced such amazing service, from booking the car in to picking the car up I received excellent customer service throughout the entire process. And the detailing of the car was on point. The staff are friendly and go above and beyond to help their clients. Thank you to Brad and Hayden you both are great ambassadors for the business thank you for all your help and assistance. And to the team of Mechanics thank you for keeping the cars running smoothly and keeping us all safe. Thank you again."

"It's a better place to service my car in compared to the previous Mazda service centre that I actually I bought my car from. I personally feel I got ripped off from the previous place that's I found out from my friend a mechanic that the oil was dirty which seem it was never changed, and they never even checked the transmission oil to consider to change it. So I feel it's a better place and better customer service"

"I've been coming here since I bought my car at the end of 2018. I use it for work, so kms go up fast, meaning I have to service every 3 months. The first couple of years were fine and I've been coming all the way from Newcastle for the last 2 years, which is really inconvenient. Service has generally been friendly, and I appreciate the care clean. They were very apologetic when they knocked out my fuel gauge, leading me to break down. They have me believing I need to keep coming there in order to keep warranty, but does it mean ppl who move interstate lose warranty? I should have checked properly. Most ppl don't put their cars over 100,000km in the warranty period, but what I would say is stop going to them after 100,000km bc it will just get more overpriced. I paid around 5 grand servicing last yr and was misquoted at least 2 of those times. I really couldn't afford what I paid, and they weren't very sympathetic to that. My last service they misquoted me by $400 which almost made me cry due to financial stress and then called me to see if I wanted to pay $120 for puncture repairs and another $120+ for wipers. I knew they were both overpriced, so I declined. Knowing my tyres had slow leaks that weren't urgent. Driving home, there was a whirring sound. Halfway, I had to make a stop, open my boot to find they had deflated a tyre and put my temporary on. It's not meant for doing 160km up a highway. Instead of telling me they let me drive home without knowing and leaving me to lose $120+ the next day bc I had to miss work and go find someone to fix my tyre for $40 (rather than $60 per puncture @mazda). I made 2 complaints and not even an apology. Hence, I wrote this review. May seem petty, but it really affected me further financially. I'll check with Newcastle Mazda regarding warranty or sacrifice my last yr of warranty rather than go back there."