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Michael Roberts Strata Management Services
11 Forest Road, Hurstville, New South Wales, Australia
About Michael Roberts Strata Management Services
Welcome to Michael Roberts Strata Management Services, your trusted strata management specialists in Sydney, Australia. With our expertise and dedication, we strive to provide you with the best strata management services available.
At Michael Roberts Strata Management Services, we understand the importance of having someone you can trust when it comes to managing your strata. With our team of experienced strata managers, we are able to cater to any requirements you may have, whether it be residential, commercial, industrial, community schemes, Neighbourhood associations, or Building Management Committees.
Operating throughout the Sydney metro area, we specialize in the St George, Sutherland Shire, and the eastern suburbs. Our extensive knowledge of these areas allows us to provide tailored and efficient solutions for your strata management needs.
As a family-owned and managed company, we have been in operation for over 40 years, building an outstanding reputation in the industry. Our commitment to excellence and customer satisfaction has earned us the trust of countless clients over the years.
Rest assured that when you choose Michael Roberts Strata Management Services, you are choosing a company that is dedicated to providing you with the highest level of service. Our team is passionate about what they do and will go above and beyond to ensure your strata is well-managed and maintained.
Furthermore, our liability is limited by a scheme approved under Professional Standards Legislation, giving you peace of mind knowing that you are dealing with a reputable and trustworthy institution.
You can find us conveniently located at Suite 7, 11 Forest Road, Hurstville, NSW 2220. Feel free to contact us at 8567 5900 for any inquiries or to discuss your strata management needs. We look forward to serving you and exceeding your expectations with our exceptional strata management services.
Photos of Michael Roberts Strata Management Services
7/11 Forest Rd, Hurstville NSW 2220, Australia
Opening hours of Michael Roberts Strata Management Services
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Michael Roberts Strata Management Services
"Very professional, great service , Charlotte is very knowledgeable, attentive, and provided prompt assistance to resolve my queries. She provided clear explanations ensuring I understood every steps of the process. Thank you and highly recommneded."
"Exceptional service from everyone at Michael Roberts ive always been treated with respect and kindness and they always try to assist, a special mention to Strata manager Faisal Alam he is a extremely good human to deal with. i highly recommend them to any buildings looking for a good manager or management team to look after there building."
"The worst experience. I’ve worked with many strata companies in my line of work and bought into 3x complex’s that have had strata agencies managing the complexes and these guys have to be the worst. From day dot, no responses to emails, no one ever answers the phone, leave a voicemail and no one ever calls back. You would think they would want to put their best foot forward and build rapport with their customers, considering there are only 3 lots in our complex. I got so fed up I went into their office. My own strata manager Con, who didn’t respond to phone calls or emails, did not want to speak to me because my issue wasn’t an emergency. They surely can’t be that busy… they don’t respond to emails or phone calls. I was told I had to make an appointment. Try and make an appointment with the receptionist right? Apparently she does not make appointments because she doesn’t know the strata manager’s schedules… so what is her purpose? To answer the phone, take a message for a strata manager to call me back and for that message to be ignored and no one calls back? I was also called “disgusting” by a middle age woman by the name of Simone who is apparently a manager? On what planet is calling a 40 week pregnant woman disgusting in a professional environment OK? Michael Roberts strata was the managing agent of our complex for a whopping 3-4 weeks before we paid them out $300, out of good will, and gave them the sack. They are a waste of time and have 0 customer service skills. AVOID"
"This is about our strata manger from Michael Roberts: Each time we have an issue, she simply makes the issue personal saying since she just received 1 complain she can't take any actions, even if the issue has impact on other people living in our building, she prefers to ignore it. She doesn't care. She is so bossy and unhelpful. This is about Michael Roberts: If any actions needed, it takes them ages even for a simple request. Very very poor customer service."
"When our rent agent Bell property failed to service us, I reached to the Strata manager Faisal Alam directly. When I informed that I'm renting that property, he informed that they work only for the owners but he understood my concern and solved it. I liked his proactiveness and would like to recommend the Michael Roberts Strata Management highly. Thanks Faisal, much appreciated."
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