Phil Gilbert Motor Group Service: Lidcombe (Toyota, Hyundai, Kia)

"I always have my car serviced here for the past 7 years. The experience is excellent every time and great customer service. The process is always efficient and seamless from start to finish. The staff are great, honest, friendly and they understand and actually listens to you. A very big thank you specifically to George. He has made my life easier on my latest appointment there. I couldn't have hoped for a better outcome. My expectations were exceeded! Thank you George! Will go back there again for my car's next service."

"Tried this place for the first time to have my car serviced. They did a good job. Then I needed to have a major repair, called around to check that their price was reasonable, it was. The part came in early at a cheaper cost, they passed the saving to me and had the car ready 10 days early and $200 cheaper than quoted. They don’t have all the courtesy buses, espresso machines and videos of the mechanic talking you through what’s wrong with you car. They do have great basic service at a reasonable price, with mechanics calling you to tell you what’s wrong. The service you need!! Thanks guys!!!"

"I was with the sales team at Croydon, led by Rahi. Very humble character, provided up to date information, handled the frustrations due to delays very efficiently! It was a smooth process for me. Well deserved five stars."

"Did my first complimentary service. It was fantastic! Thank you for the welcoming customer service to you guys bring to a newbie like myself. Very quick and easy, I was able to drop my car off and be notified on e it was done. I was originally booked for the following week, but due to work commitments I asked to get it done in the next couple days, which they were able to change it in the matter of minutes. Thank you team for helping me out as a first timer! 110% recommend!!!"

"Good service, very professional. Good staff, very accommodating and providing you with timely updates on your vehicle service. Reception area, clean, spacious with ample seats to wait, have kiosk desk to have your laptop (with power outlets and usb ports). Free wifi is available. Toilet for he/she is available. Coffee is free (capsuled coffee machine). TV to keep you entertained during your wait. The only downside is that they don't have a service bus to take you to the closest public transport. But if you need to go to the closest shopping mall, Lidcombe Shopping Mall is 7 minutes walk away."