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Pedders Suspension & Brakes Blacktown
58 Sunnyholt Road, Blacktown, New South Wales, Australia
About Pedders Suspension & Brakes Blacktown
Welcome to Pedders Suspension & Brakes Blacktown! Located at 58 Sunnyholt Road in Blacktown, Australia, our institution is a trusted car repair establishment and a point of interest for car enthusiasts.
At Pedders Blacktown, we pride ourselves on offering a wide range of high-quality products for all your car repair needs. Whether you're looking for shock absorbers, coil springs, steering components, towbars, wheel alignments, chassis parts, or brakes, we have you covered. Our team of experts is experienced in working with all types of vehicles, including passenger cars, four-wheel drives, SUVs, light commercial vehicles, and performance vehicles.
What sets us apart from other mechanics is our unwavering focus on customer service. We understand that visiting a mechanic can sometimes be an uncomfortable experience, leaving you worried about being overcharged or deceived. However, at Pedders, we are committed to providing full transparency and ensuring that you are informed about the urgency and cost of your options. We use cutting-edge diagnostic equipment to accurately identify and address any issues with your vehicle.
Since 1950, Pedders has been the leading under-car specialist franchise in Australia, serving local communities with excellence. Our Blacktown store is conveniently located just 4 minutes away from the Blacktown Westpoint Shopping Centre. While we service your vehicle, you can take a stroll and enjoy some window shopping. We also cater to customers from Parramatta and nearby suburbs, including Mount Druitt, Castle Hill, and Wetherill Park.
Not only are we a trusted name in Australia, but Pedders Suspension has also expanded its reach globally. We now export our products to distributors in different countries worldwide. Our technicians undergo extensive training to ensure they are experts in the complexity and diversity of steering, towing, braking, and suspension componentry. Whether you need a general service or want to lower your car, our team of experts at Pedders Suspension is here to assist you. Use our Store Finder to locate your nearest Pedders Service Centre or Authorised Dealer.
If you're passionate about cars and want to be a part of our great team, franchise opportunities are currently available at Pedders. Join us and become a part of our success story.
Please note that our website has been developed in Melbourne by Salt & Fuessel and has undergone Australian user testing by Testmate.
If you're interested in our products, we offer a range of categories to choose from, including 4x4 & Towing, Sports & Performance, and Replacement Parts & Repair.
Visit Pedders Suspension & Brakes Blacktown today and experience top-notch service and quality products for all your car repair needs.
Photos of Pedders Suspension & Brakes Blacktown
58 Sunnyholt Rd, Blacktown NSW 2148, Australia
Opening hours of Pedders Suspension & Brakes Blacktown
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Pedders Suspension & Brakes Blacktown
"Needed a check on a shock for an e36 BMW and was told they can’t help to put a washer on it , asked if the suspension could be checked and was told swap the springs right to left if still the same it’s the car and nothing can be done. Didn’t even look at the car at all , not professional at all"
"Absolute disgrace of a business, long waiting times , staff are unskilled , extortionate prices for the service and the disrespect you recieve.. this establishment should not be under the pedders franchise for its poor performance and gives people false pretense that its getting the pedders quality service .. #STAYAWAY"
"I have to say that the office manager is very friendly. But I have to say as well that there is room to improve customer experience. I have frequently use the $28 Essential Safety Check and many times I have Pedders fix the issues identified on a separate booking. However, at the time of this review, he has asked me to book the car for a day, to leave it in the morning and pick it up in the afternoon. Admittedly, the safety check will only take 10-15mins. I understand that $28 is not big business for them, but it is a service Pedders offer. I am told by the office manager that they just do it in between their other booked jobs. If a customer has to go without a car for a whole day for 15mins inspection, I can only speak for myself that it is not a positive experience. Imagine the logistics cost (Uber or taxi) of leaving and getting back to pickup the car. I sure hope that this will change down the track. 4/2/2023 - Response to the owner: Thank you for your reply below. Pedders Blacktown's workmanship is not in doubt. I had great experience from the same shop in the past. The point of the feedback is on customer experience and delight. When you think about it, I will book my car for the $28 check, but I have to leave my car in the morning (as advised), pay for a taxi or Uber back home, wait a call from you, then take another taxi or Uber to your shop to pick up the car. I wonder how you would feel if you put yourself in my shoes. I personally do not mind to sit in your waiting area and do some work on my laptop while I wait. This is the customer experience I hope the business will seriously think about. I am happy to take on your offer and will be calling your business to book for the job and I hope that I would be able to change this review to 5 stars."
"How can you justify having a car all day for a $28 Brakes, Steering & Suspension Check? The 1 star is not on there work, I've never had work done by them and probably never will"
"Picked up my Audi S3 from the team at Pedders- Blacktown and I am delighted! Awesome crew - easy going as well as open and honest. This was my first encounter with them. Highly recommend for all suspension and brake related work!"
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