BIG W Craigieburn
340 Craigieburn Road, Craigieburn Victoria 3064
About BIG W Craigieburn
Welcome to BIG W Craigieburn, your go-to department store in the heart of Craigieburn, Australia. Located at Craigieburn Road, 340, our establishment is not just a store, but a point of interest for locals and tourists alike.
At BIG W Craigieburn, we offer a wide range of products and services to cater to all your shopping needs. From fashion and beauty to home essentials and electronics, we have it all under one roof. Whether you're looking for the latest fashion trends, household items, or the perfect gift, our store has something for everyone.
But that's not all. We understand the importance of customer service, which is why we have a dedicated digital team member called DOT, ready to assist you with any questions or concerns you may have. Whether you prefer chatting with DOT online or speaking with a live agent, we are here to ensure your shopping experience is seamless and enjoyable.
Furthermore, we take pride in acknowledging and paying our respects to the Traditional Owners and Custodians of Country throughout Australia. We recognize and value the rich cultural heritage of the First Nations peoples and honor the wisdom and contributions of Elders, both past and present.
So, whether you're a local resident or visiting the beautiful city of Craigieburn, make sure to visit BIG W Craigieburn for a delightful shopping experience. Discover quality products, exceptional customer service, and a commitment to honoring Australia's diverse cultural heritage.
Photos of BIG W Craigieburn
340 Craigieburn Rd, Craigieburn VIC 3064, Australia
Opening hours of BIG W Craigieburn
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
08:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of BIG W Craigieburn
"Experience spoilt by political announcements over the PA,7 times during my visit. I go to the shops to get away from the news and politics, not be brow beaten by loudly transmitted and repetitive comments around any minority group, racial,gender,ability or anyone."
"Durga should not have a job dealing with customers. As a national customer service manager myself i cannot believe the rudeness and aggression he has shown to customers and honestly looks like his staff are also afraid of him. I will be making a formal complaint as this is apalling and unacceptable. If i treated any customers or staff members the way he spoke to us today i wouldnt have a job. I understand retail can be hard but all we did was ask a simple customer service question only to be abused for no reason. I dont think ive ever been spoken to in such a way my entire life. All other staff members on shift know we come into the store regularly and even expressed their shock at how we were spoken to as we always come in and show respect to the staff and have a chat. We have spent alot of money in this store but i will never come back. I also have recorded everything that will be passed over to head office ."
"I wish I can give zero stars Picked up a heater (picture attached) it clearly says 79 but at the checkout it was coming a different price called manager Durga very rude person refuse to owner the advertised price …… I work in same field I know if someone misplaced the item on wrong shelf I can understand…. But there was heaps of same kind ………as a customer anybody will think it’s the same price as advertised… poor service zero stars for Durga and team"
"Good variety of pans and pots available there. Bought 2 today. Update: bought some more stuff again after 2 months. I like the variety of non-stick pans available there. Also hey have a huge variety of towels with varying prices according to your choice of quality. What I also like is their considerable section of books and movies. Cutlery is also of fairly nice quality with affordable options. There is a cosmetics and personal hygiene section as well."
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