Orchard Early Learning Centre Kirrawee

"Orchard has been a home away from home for our little ones. We completely trust the directors and the educators. We actually really struggled during Covid with our jobs and this company supported us in ways you wouldn’t imagine. They even sent us fruit and meat boxes of food from their food suppliers to our home to help us out!!. They were a shoulder to cry on, they gave advice and direction and they loved our kids all the way through. We are forever grateful of this experience. There really is no other Centre quite like it in the Shire. I have referred my sister and my nephew and they are also very happy with the service and the Centre too. Highly recommend this centre if you looking for a wonderful experience and great support for your family and your children. Millie & Lewy"

"I cannot speak highly enough of Only About Orchard Early Learning Centre and management. Our son has been attending this beautiful, modern centre since he was just 18 months old, and we are incredibly grateful for the fun, educational, and nurturing environment that the team provides. Raquel, the new director is incredibly genuinely invested in the children's wellbeing. It's sad that we need to leave this place due to our financial situation. Overall, we have been extremely impressed would highly recommend it to any parents looking for an outstanding childcare provider. Thank you to the entire team for all that you do!"

"Orchard are one of the most unprofessional organisations I have ever dealt with. We were very impressed with the centre when it first opened in 2018 but it has spiraled downhill over the years to be a place we barely recognise. Their high turn over of staff resulted in both our children being extremely unsettled as they would form bonds with lovely educators who would then leave. The feedback we got from the educators was this was down to toxic management. All the educators we have dealt with are lovely and it makes me feel really sad that they aren’t valued by their employer. Communication between the centre and families was abysmal despite having given feedback on numerous occasions that the app they were using is unreliable. One noteworthy experience was when the centre was closed due to covid, we found out as we tried to drop our children off in the morning, the notification came through later in the day. When we raised numerous instances of our child being targeted by a violent bully, management were reluctant do to anything until multiple parents complained about the same child. More than one occasion they billed us more than they should have because they failed to provide Centrelink with the attendance details, they tried to blame Centrelink however we followed up with them and it was definitely Orchards fault. We pulled both our children out with my eldest starting school, they took over four weeks to refund our deposit stating that their policy was “within four weeks”, this was not noted in any of the actual policies available and something we were told AFTER giving notice our children were leaving."

"My daughter loved going there. Always had a smile when I picked her up. All the educators and staff are extremely caring and understanding. They made her feel special and she would always talk about them in a positive way."

"The staff at Orchard have been amazing. The team are caring and engaging, while the centre itself provides lots of different areas for kids to explore and learn what interests them. The team are supportive of the kids and parents, and are always finding ways to improve the experience and learning opportunities for the kids. Dropping off your child at any daycare is always hard, but you know they’re in great hands here."