St. George Hotel

"Experienced the worst customer service by a female behind the counter."

"If you are looking for a "pub" then forget this place. Rude service (if you can get served), no fox channels, management especially evening/night time doesnt care at all about the bar, only focus is making people spend their wages on the pokies. Night manager told me "thats where the money is" refuring to pokie area when complained to about poor service from his staff. Pokie area all smoking, tip seeking asian girls "staff", too busy flirting for tips or on their phone, get very angry when they have serve a regular bar patron. All good if you want to punch your weeks earnings through pokies, while breathing in other peoples exhaled smoke. Not good if you just want a beer in the bar. Go to Belmore Hotel near train station instead.. only 10 mins walk away.."

"Not much there receipt pokies, no restaurant nothing. Shame. Bar staff are friendly but lots of occasions bar is unattended, looks like the barman is servicing the pokies bar and main bar alone."

"I was there late at night playing the pokies, went to the bar and asked how much for a large coke and the friendly barman said it's all good I'll sort that out and poured me a glass of coke. I know that you get a free coke while playing the pokies but it was really nice to get one for free when I wasn't really playing them. Last thought nice friendly place."

"worst experience I have had in a gaming hotel. I have possibly spent thousands through this place and never had a problem (though never won much). Then they changed hands recently. Hardly ever win and today pulled my card out of one of the machine with $25 credit the credit didn't transfer on to card. Told the floor assistant and she tried to help and rang the gaming people. This went back and forth for a good 40 min while I played another machine and lost another $50. After that I went up to the manager and said I was waiting for my $25 he said he couldn't give it to me because it needs to be investigated and when the gaming company give the all clear they can give me back my money. I told him that that wasn't my problem and if he thought I was trying to rip him off it would be for more than $25 dollars (also i had $27 worth of bonus points on my card). He said he would lose his job if he gave me the $25. Wow, people spend so much money in this place for no service and the occasional drink. They knew I had just spent over $100 there just then and obviously from the amount of bonus credits had spent a hell of a lot more. This guy really couldn't care less because they're not worried about retaining customers they know that some idiot will come and spend all their paycheque at this place and that is all they care about. Getting the next idiot through the door. Shame because this was my local for the past 10 years. The Manager on duty basically called me a liar and a theif over this $25 so i won't be going back I guess I'll just have to walk that extra 5 minutes down to Belmore Hotel, and the manager of St George can go have a free lunch on me once the investigation finds that I was ripped off the $25 (& they can stick their bonus points back into their greedy profits!!)."