Auto & General Arncliffe Assessment Centre 132 Princes Highway, Arncliffe, New South Wales 2205
About the Business
Welcome to the Auto & General Arncliffe Assessment Centre, located at 132 Princes Highway in Arncliffe, Australia. As a reputable institution, we offer a range of services including car repair, insurance agency, and establishment. Our center is a point of interest for individuals seeking professional and reliable solutions for their automotive needs.
At Auto & General Arncliffe Assessment Centre, we understand the importance of providing top-notch car repair services. Our skilled technicians possess the expertise to handle various types of repairs, ensuring your vehicle is restored to its optimal condition. Whether it's minor cosmetic fixes or major mechanical repairs, we are equipped with state-of-the-art tools and equipment to deliver outstanding results.
As an insurance agency, we are proud to be associated with Auto & General Insurance Company, a well-established and trusted name in the industry. With our extensive network and partnerships, we provide comprehensive insurance coverage for your vehicle, ensuring you have peace of mind on the road. Our team of dedicated professionals is always ready to assist you in finding the best insurance plan that suits your needs and budget.
Auto & General Arncliffe Assessment Centre is not just your ordinary car repair shop or insurance agency; we are a point of interest for those seeking exceptional service and customer satisfaction. Our commitment to excellence is reflected in our attention to detail, personalized approach, and dedication to meeting our clients' expectations.
For any motor or home insurance enquiries, our friendly staff can be reached at [email protected] and [email protected] respectively. We value open communication and strive to provide prompt and efficient responses to all your queries.
In addition, we understand that disputes may arise in the repair process, which is why we have a dedicated Dispute Resolution for Repairers system in place. To learn more about our dispute resolution process, please visit our website at https://www.autogeneral.com.au/dispute-resolution-for-repairers/. We believe in fair and transparent practices, ensuring that any disagreements are resolved in a timely and satisfactory manner.
For those interested in becoming our partner repairer, we have a Partner Repairer Criteria document available on our website at https://www.autogeneral.com.au/partner-repairer-criteria/. We welcome collaborations with reputable repairers who share our commitment to quality and customer service.
Visit Auto & General Arncliffe Assessment Centre today and experience the difference of a trusted car repair and insurance institution. Our dedicated team is here to assist you with all your automotive needs and ensure your satisfaction.
Photos
Location & Phone number
132 Princes Highway, Arncliffe, New South Wales 2205, Australia
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I had a nightmare experience dealing with Budget Direct AKA Auto and General. They were extremely difficult to deal with, and I had to follow up numerous times for updates on my claim. It was incredibly frustrating, and it seemed like they were doing everything possible to hold up my claim and cause me frustration. Overall, I was very disappointed with the level of service provided by Budget Direct, and I would not recommend them to anyone."
"I had a mechanic run into me. The damage is to the bumper bar & perhaps the grill according to my mechanic whom I sent a sms photo. I lodge a Budget Direct claim with $700 excess & I am booked in a month later to Marrickville Prestige Smash Repairs. At 10.30 am on the day, with a 2 pm 15 min assessment appointment, this MPSR rep rings me & after seeing the photos -"We only do small jobs". What does that mean? = they are only buffing out scratches? The mechanic that drove into me said my radiator hadn't been impacted. Apparently, according to the MPSR rep I need a tow but after 1 month of lodging the complaint & now being rejected from the above smash repair shop, I now have to wait for 2+ days to book in a tow with Budget. It is only a bumper bar. No lights were broken. I am going elsewhere"
"If I could give zero stars I would. Lodged a claim and agent started asking me for paid irrelevant information and the said reimbursements are never actioned. Also, If you want to be told no managers are available then this is the insurance for you. Overall, poor customer service and lack of training is apparent."
"Budget Direct is looking for any excuse to not paying the claim. watch out these thieves who ripping you off and wasting your money and time and they don't do the right thing. Guess what! you are not allowed to write a review on their website, while the website clearly showing thousands of 4 stars and plus happy customer's reviews, cuz they only publish the good review and not any bad one. if you looking for true reviews, check out google, Trust Pilot, My Word of Mouth, Product Review! that is where you can see the true reputation of this dodgy company who is just ripping people off!"
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