Goodstart Early Learning Eltham

"i reeally enjoyed the shooting range its prob most favourite place now but idk why there were so many children so i decided to take a few they prob didnt need them"

"Oh gosh where to start with this! I have two children at Goodstart Eltham, we joined last year at the start of the pandemic after a very swift emigration, we were welcomed like family, and the children both settled very easily and quickly . This centre as an incredible set of Educators, who blew me away with professionalism, attention to detail, caring attitude and just the right about of routine balanced with learning, social support and and of course, fun. This of course is perfectly backed up with a management team, the likes of which go way way above and beyond at times, they always greet both children and parents by name, Managements door is always open for a chat if needed, and are always so incredibly supportive of the family as a whole. Over this past year, care of my children has been exceptional - My daughter started very young, she has specific dietary and other requirements which are strictly followed - she is always well fed, clean and with a clean nappy always at pickup ( staff always check ) Both children are meeting or exceeding milestones, my sons speech has come on in leaps and bounds and he is confident socially. My children are very very fair skinned, they have never been sunburned, they always have sunscreen and i have always observed them outside under the abundant shadecloth. I can only assume the review below is meant for another centre? Communication is also fantastic, both in person and over the app - my childrens educators are always available for a chat at any time, i can come to them with problems, and they will work with us as the best way to solve, we also receive regular updates both in person, via the app and handwritten notes. I receive copious information on diet and the days routine, and many many arts and crafts! The educators go above and beyond to celebrate milestones and special days with my children. I would highly recommend this centre to anyone locally who were looking for top-notch childcare - most of the staff have been there many many years and are very experienced, i think this also speaks volumes for the centre in terms of how well its run. Staff as good as these guys wouldnt stick around otherwise! I can only assume the salty parent below didnt like that educators time is also valuable and turning up late consistently is disrespectful to Goodstart, their staff and their own time. Of course on occasion, this cant be helped, ie traffic etc, but holding the centre to account for third party payment providers strikes me as very unfair, and perhaps said salty parent could have made more effort to be on time, thus avoiding fines ( which btw, the late time allowed is extremely generous )"

"We absolutely love the centre and have nothing but good things to report! Our child has bonded beautifully with the educators who continue to offer him fantastic learning experiences and play. He absolutely loves his days there and we feel comfortable sending him and knowing that he will be cared for and is in such capable hands. Cannot recommend highly enough."

"Our little family has had three children go through this centre. At all times we felt assured that the care was there, the love for our kidlets was never waivered... it doesn't take much for a child to wander from eyes but come on ... they are kids. Excellent centre, would highly recommend."

"Not impressed! On my daughters first day, I found her outside (where 50% of the courtyard was in full sun) wearing no suncream or hat. Staff neglected to even take her hat out of her bag in the first place! Also the center Director refused to take responsibility for ezi debit (the centres chosen direct debit agent) when they charged me multiple failpay and dishonour fines after the center organised childcare payments to come out on the wrong day. Some staff are lovely, and we were very happy with everything during orientation. However, my experiences with Goodstart Early Learning are not positive. Allowing toddlers to play unprotected in the sun is simply not excusable, and displaying terrible business ethics resulting in customers being fined for no reason, and then not taking responsibility, is pretty bad too!"