RefiLoans - Home Loans - Michelle Birch

"Michelle has been so wonderful. Her patience, kindness, willingness to really help and knowlegde leaves a lasting imprint. I could not recommend her services more highly."

"Update: Nov 2nd, 2021: A big thank you to you again Michelle! You've done it again finding the best possible re-financing options for my investment and owner's occupied loans. This could not have come at a better time even if the RBA maintains the current cash rate, I don't think we can get a better rates as Michelle did. I'm estimating a savings of thousands of dollars for the next 2 years! Once again, Thank you Michelle! Quite a belated review for the wonderful services I received from Michelle several times including obtaining new investment loan and refinancing existing home loans. Michelle goes well beyond the norms and provided exceptional values, especially in my last request as an Executor for my late sister's estate to transfer the mortgage to the beneficiaries. Thank you Michelle with best wishes."

"We cannot recommend Michelle enough! My partner and I sought out to buy our first home with absolutely no understanding of the process and Michelle guided us through with confidence, insight, professionalism and kindness. She made the effort to come to our house when we first met to get to know us, our situation and what we were after. She was warm and approachable, knowledgeable and very informative right from the get go! Michelle was there every step of the way with prompt email responses, phone calls on Saturdays when looking at properties and always answered our panicked calls and texts in the evenings! Michelle is an exceptional professional, she pushed when the banks needed to speed things up, she liaised with our conveyancer when we needed clarification of contract details and went well above and beyond her role, so that we felt comfortable and confident in our decisions. We ran everything by her with full trust and could not have bought our home without her. We also just received the most beautiful gift from our lovely broker to congratulate us on our new home. From start to finish, Michelle has been phenomenal. If you are looking to buy a home, call Michelle. Thank you so much again Michelle. Emma & Craig"

"Michelle at RefiLoans was incredibly helpful throughout the loan process. My partner and I had an abnormal situation with the buyer/seller/loan set up and after assisting with finding the loan, Michelle was there every step of the way, communicating with us and our conveyancer to assist in working out all the creases. This further extended to her tenacity when working with the somewhat uncooperative bank to ensure that our loan was settled in time. Michelle appeared to take a personal touch to the loan that made my partner and I feel like we were her number 1 client and ensured all the complicated aspects were understood before progressing. When.. if we have enough money for for an investment property one day, Michelle will be the first call."

"Michelle is fantastic! Not only did she go out of her way by travelling all the way to Canberra to meet with us personally but she knew exactly what she was talking about. We engaged Michelle to review our loans and refinance at a lower interest rate. Both my husband and I found Michelle very pleasant and easy to understand and we knew that our finances were in very good hands. Michelle did everything, right down to filling in all the paperwork and we only had to sign on the dotted line. All we really had to do was sit back and wait to hear from Michelle to advise that approval had been given. Michelle kept in constant contact with us during the process so we knew exactly where things were up to. We highly recommend Michelle. She provided excellent service and her knowledge & experience was amazing. She saved us thousands of dollars on our mortgages and made them more user friendly for us both. We appreciated all her efforts and can't thank her enough."