Krispy Kreme

"The food was alright, though I should not be trusted with judging it because I generally am not the biggest fan of donuts. I had many Krispy Kreme donuts in my childhood, and the love sort of faded after years of not visiting. The staff were very nice though (the biggest of vibes) and I can see why people who like donuts like Krispy Kreme."

"Friendly staff. Great coffee and milk shakes. New variety of donuts. We received a free plain donut on our visit with our order. Dine in or take away. Donuts are fresh and delicious."

"Amazing Donuts ! Loved the vanilla milkshake as well ! Ample of parking available and the place is very well maintained !"

"Booked the donut decorating for 3 kids. While the table was prepared, the tub tops were clogged. Had to request several times for them to be cleaned out, instead a pair of scissors were used to scrape out the wholes leaving plastic residue on the tips. We ordered two specials they had advertised on the till, a Regular Shake & any 2 doughnuts for $9.95, we were charged $23.90 and not provided a receipt. When we questioned the price, the store manager and team leader came to the front removing the sign off the till saying the price had increased and the signs were missed (the TL removed the sign off the til so I didn’t get a chance to take a pic of proof). However there was still a large sign still on the window for $10.95 so who knows how long ago the new price change was… the overhead screens shows $11.95… The TL said ‘sorry for that, the price was changed yesterday’ to which I replied that as a customer I am not aware of that, and if there is a price for a special deal displayed at the till, then that is what draws my attention and expect to pay that. The manager (or whoever she is) was still arguing that we ‘upsized’ clearly we did not, as per our receipt. After her huffing and puffing, no apology on her behalf, reluctantly refunded $4 which was due as per the original sign. Was disappointing to say the least. The rest of the staff were lovely and helpful with any requests and with the children doing their decorating, however management should get their heads back in the customer service game."

"A very clean store. Excellent customer service. The widest variety of donut varieties in Penrith js here. Plenty of seats indoors and outdoors. Parking located outside the store. The also serve coffees and other drinks here. The toilet is located at the southern end if the store."