Bevilles

"Well done to Bri and Angela for the fantastic customer service I received during my two visits to the store recently. Thank you very much for your help , it restored my faith in face to face retail purchasing......"

"Went into the store this past Saturday and was served by Angela. She was nothing but rude and seemed so entitled and was more interested in talking to staff than selling me jewellery. Won’t be getting my money and went to another store. Won’t be returning here again. She needs some training in customer service! Thanks for nothing Angela!"

"On most occasions staff are great and friendly. Unfortunately we have had one disappointing occasion, not intentionally but I believe the lady could have done more to check. We came in store a few weeks prior to this visit, on this occasion it was a lovely visit and the lady who helped done an amazing job, we even thought we found the right wedding band for my partner. We walked away to think about it but unfortunately left since our kids were getting restless. So a few weeks later (which was today) we went back to the store to purchase this wedding band. We lost the card the lady had filled out with the details so we told the lady the description and upon us telling her, she then said she does not sell anything like what we were telling her, we showed her exactly what we wanted as they had it in gold but was told they don’t do it in white gold and they never have. We thought it was odd as we had tried the white gold version on a few weeks before. Unfortunately due to this incident we did go else where to purchase the wedding band. I believe she could have double checked with her colleagues before assuming they did not sell it because it was not showing in the glass cabinet. I do hope our future encounters go a lot more better. They do have a great selection of jewellery though."

"My experience with Jade was so excellent! she helped me find a really beautiful ring to buy and not only that helped me find one of my precious rings i had lost in store whilst trying other on. she did everything possible to find it and i left the store feeling like i made a friend. every time i've come here the staff are so lovely and it really feels like they care about you :)"

"Whilst we didn't buy anything, Kara was absolutely fabulous to deal with! She showed us so many different rings and gave us honest opinions on everything we tried. If money allowed, we'd definitely visit Kara for every occasion!"