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About Qantas Insurance
Welcome to Qantas Insurance, located at 10 Bourke Road in Mascot, Australia. As a leading establishment and point of interest in the insurance industry, we are proud to offer comprehensive and tailored insurance solutions to meet the diverse needs of our customers.
At Qantas Insurance, we understand that protecting what matters most to you is of utmost importance. Whether you are embarking on a new adventure, planning a family vacation, or simply looking for peace of mind in your daily life, our range of insurance products is designed to provide you with the coverage you need.
As a part of the renowned Qantas Group, we bring the same level of excellence and commitment to our insurance services as we do to our world-class airline. With a strong reputation for reliability and customer satisfaction, Qantas Insurance has become a trusted name in the industry.
Our dedicated team of insurance experts is here to guide you through the process, ensuring that you receive the best possible coverage that aligns with your unique requirements. We offer a wide range of insurance options, including travel insurance, health insurance, life insurance, car insurance, and home and contents insurance. This comprehensive suite of products allows us to cater to the diverse needs of individuals, families, and businesses alike.
When you choose Qantas Insurance, you can expect exceptional customer service, competitive rates, and a seamless claims process. We understand that accidents and unexpected events can happen, and we are here to support you every step of the way. Our commitment to excellence extends beyond the initial purchase of your insurance policy, as we strive to build long-lasting relationships with our valued customers.
With our user-friendly website, you can easily explore our insurance offerings, obtain quotes, and purchase your desired coverage online. We also provide informative resources and expert advice to help you make informed decisions about your insurance needs.
Join the thousands of satisfied customers who have chosen Qantas Insurance for their insurance needs. Experience the peace of mind that comes with knowing you are protected by a trusted institution. Visit us at our Mascot location or explore our website today to discover the Qantas Insurance difference.
Reviews of Qantas Insurance
"They are good at taking your money every month, but reluctant to pay out. The web site is just useless at making a claim, just lots of advertising blurb."
"I was completely shocked at the incredibly quick turnaround of my travel insurance claim. Not what I expected from an insurance company, very pleasantly surprised!"
"Very unhappy customer, having moved my car insurance over recently. I had a relatively minor accident (other driver at fault) and subsequent claim. QF insurance wasted 5 days of the process by booking my car into a nominated repairer that closed down four years ago! I only found this out by accident from the towing company. Called again just now to be told it may take up to 16 days to have the damage assessed. Appalling service and I'm seriously wondering now why I changed insurers."
"I have been with Qantas insurance for a few years and have been pretty ok until last year or so . Now it is an unoganized, unprofessional company. Claims don't upload, process takes forever, money is taking two weeks or more to come back into account. You receive your money from us as per your direct debit instructions.. but then we then have to call and chase our rightful payments.this is not good enough. Why I ask.and it reads after claims are updated that it will be paid in 5 working days ???? I would put up picture if it allowed me to"
"If I could give 0 stars I would and that would be too much! Six weeks after the accident Qantas insurance have had the car towed 3 times but still dont have a quote! I have not had one update despite paying over $1500 in excess. When I call to follow up I was lied to and told they had a quote and the matter had been sent to difficult claims dept. The matter had been sent to an assessor but they did not have a quote. At the time of the accident I asked for the car to be towed directly to the repairer it is now being towed to 6 weeks later. But, no they have to go to a holding yard and then and assessor's yard first. In the process it sounds like further damage has been done to the car during the towing process. The worst insurer I have ever dealt with and I deal with insurance claims for a living. DO NOT USE QANTAS IF YOU WANT SERVICE."
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