My Home Living Care
About the Business
Welcome to My Home Living Care, located in the picturesque suburb of Castle Hill, Australia. Situated on Mercer Street, our establishment is a prominent health institution and a point of interest for individuals seeking quality care and support.
At My Home Living Care, we are committed to providing exceptional care services tailored to meet the unique needs of our residents. Our team of dedicated professionals are passionate about enhancing the quality of life for those in our care, ensuring their comfort, safety, and well-being.
Our institution offers a range of specialized care services, including aged care, disability support, and respite care. We understand that each individual has their own specific requirements, and our highly trained staff work closely with residents and their families to create personalized care plans that address their needs and preferences.
With a focus on creating a warm and welcoming environment, our facility offers state-of-the-art amenities and comfortable living spaces. We strive to foster a sense of community and belonging, encouraging social interaction and engagement among our residents.
As part of our commitment to maintaining the highest standards of care, we regularly evaluate and update our services to ensure they align with the evolving needs of our residents. Our institution utilizes advanced technologies and evidence-based practices to promote the overall health and well-being of those in our care.
Furthermore, we take privacy and security seriously. Our institution adheres to strict confidentiality protocols, ensuring that all personal information is handled with the utmost care and discretion.
In addition to our commitment to providing exceptional care, My Home Living Care is dedicated to understanding and improving our services. We utilize cookies to collect information in aggregate form, helping us analyze how our websites are being used and the effectiveness of our marketing campaigns. This information enables us to continually enhance our online presence and better serve our community.
If you or your loved ones are seeking a reputable and compassionate care institution, we invite you to explore the services offered at My Home Living Care. Our friendly team is always available to answer any questions and provide guidance in making the best care decisions.
Come and experience the warmth, professionalism, and dedication that sets My Home Living Care apart as a leader in the healthcare industry. We look forward to welcoming you to our Castle Hill location on Mercer Street, where your well-being is our top priority.
Photos
Location & Phone number
1-5 Mercer Street, Castle Hill, New South Wales 2154, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They provided professional care service with great patience!"
"My wife works for this company and she works crazily hard! So this company must be a good company that attracts very dedicated employees."
"excellent！provide high quality care！"
"First time experience with My Home Living Care was dishonest, deceitful, useless and fraudulent. Firstly, they sent around a cleaner with only a pair of gloves. I had to supply all his cleaning equipment and agents. He proceeded to clean and right away I could see that he was inexperienced. He was supposed to have cleaned our entire house but only managed to clean 3 bathrooms in 3 hours. Secondly, the representative they sent mislead me to believe I was getting actual cleaners with equipment etc. She also informed me that she would send documented information and an authorisation to commence cleaning but never did. Although no agreement was established they were quick to withdraw from our NDIS account $500. I cancelled their service immediately but that didn’t stop their corrupt behaviour. Another $2700 was withdrawn again. I immediately contacted our bookkeeper and their manager to complain. Coincidently, the $2700 was returned and then the blaming and pointing fingers began. They blamed our case manager for authorising the money, then blamed our co-ordinator while at no point took any responsibility for the withdrawal. They have also refused to refund the $500. Be extremely careful dealing with this organisation. Message to My Home Living Care - Stop justifying your corrupt ways and be true to yourself and your customers by returning the $500 you stole."
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