Hollard Commercial Insurance 465 Victoria Avenue, Chatswood, New South Wales 2067

"If i had this company and had so many bad reviews i would close it down. How do you guys operate with these comments? Where is my refund from the car accident? An accident that was not my fault yet you are giving me the run around. Well guess what? This wont stop here. I will fight you tooth and nail for that money. I deserve every single dollar back. With police proof backing me up. WOOLWORTHS & HOLLARD ARE THIEVES BEWARE ‼️‼️"

"We had a wall fall over due to strong winds and a car driving into it, this happened a few months ago and still we have received nothing from this company. It was storm damage which we are covered for, and they will not payout."

"I have never come across an insurance company as bad as Hollard Insurance. I submitted a simple home and contents claim in early July this year for a concealed water leak at mu home, and here we are near the end October and still no progress. They do not communicate with me as the client and so I am just as in the dark today as I was at the start of this ordeal 3 months ago. They treat their customers with contempt. Avoid having anything to do with them. Their lack of service and communication is beyond anything I have ever experienced."

"Absolute Disgrace !!! I disclosed all my information as requested payed my premium everything was ok until I made a claim for hail damage from last storm over $5500 worth of damage My claim was declined due to a glitch in there system online not lodging my claim history which I disclosed when I applied for the insurance and had proof I disclosed my history . The claims officer was no help and basically said bad luck you insurance has been cancelled and claim declined My advice Do not insure with this company or any company connected to Hollard Insurance who are the underwriters"

"Look at my review history, I never do bad reviews but I can't help it with Hollard/Woolworths insurance I was insured by Woolworths/Hollard for over a year full comprehensive car insurance, always paid on time always told them everything. On the initial call they had asked if I had lost my licence I said yes, they asked if I had any fines in 2 years - I said no as I was told parking fines don't matter - when I goto claim after an accident that WAS NOT MY FAULT they stated if they had known about a parking fines they would not have insured me and there fore wouldn't pay out. I open a case with them and they send through audio files 12 times (no joke ) and each time the audio is distorted so the spoken words cannot be understood They ended up sending me a cd with the audio files after 8 weeks. I then take it on the chin and say fine, cancel my policy and stop charging me as you were never going to pay me out or ever insure me. They do this. 2 WEEKS LATER THE RE INSURE MY TOTALLED CAR AT A LESSER VALUE DUE TO MY DRIVING HISTORY - WHAT A F*ING JOKE. THEY SAY THEY WONT INSURE ME ON MY CAR SO THEY DON'T HAVE TO PAY ME OUT AND THEN CHARGE ME PREMIUMS ON NEW COMPREHENSIVE INSURANCE ON A TOTALLED WRITTEN OF VEHICLE. WHAT A JOKE DO NOT EVEN TEMPT YOURSELF WITH THE IDEA OF TOUCHING THESE PEOPLE."