Lovisa

"Nice customer service, this lovisa is in Pacific Werribee near rebel sports. A bigger and more spacious store than most of the Lovisa stores I have visited so far. Great collection of jewelry."

"Jewellery is fine. But never expect good customer service from them. I stood at the counter for 5-6 minutes in front of the women and kept saying excuse me so that she could let me purchase but would not even look at me. She was staring at her phone like her life depended on it for no reason. I wish i knew her name as she does not deserve to even have a job anywhere. I am a retail store worker and I know that no customer will ever like this sort of behaviour. I hope she gets fired soon."

"The most appalling customer service I have ever experienced in my life. They have basically employed a bunch of “mean girls” to work here that never give you a smile or a hello. They should be fired and hire all new staff."

"Great store with lovely jewellery and accessories but the customer service in Non existent. I regularly visit the store and have noticed on many occasions (months) that not once have any of the customers been greeted or even acknowledged when they enter the store, even 10mins after being instore still no one has been offered and assistance or been told about current offers and deals, the staff completely ignore their customers and just stand behind the counter pretending to be busy. If the store was busy then it would be understandable but that has not been the case and then when people finally approach the counter to be served the sales assistants seem to be uninterested and they mumble at customers. Kinda makes the shopping experience a little uncomfortable to be honest."