Prouds the Jewellers

"Customer service is terrible! As I can see a lots of comments from other people, this store/company has got lots to do with their staff! Staff are really rude, their behaviour is so unprofessional. This morning (26.06.2023), I went their and bought 2 things, but my experience with the staff was really bad, even while leaving the store, I told her that she was really rude to me."

"Great shopping experience! Walked into Prouds Melton looking for a gold chain for myself. Hayley was the lady that serviced me and she was an absolute delight to deal with. Amazing customer service! I picked the chain I wanted, tried it on and it was a winner. I am very pleased with my purchase. Quality of the gold is A1 here. I can’t thank you enough!"

"Terrible experience from staff. I went there to get a Xmas present. Lady was super rude and had really bad attitude. Immediately left the store and they lost $300 worth sale. Never going there again"

"Although the store manager provides great service with a smile, the assistant store manager is incredibly rude and condescending to customers mentioning her role of importance even though she does not know how to complete simple processes such as product refunds and basic split payment transactions, with many other jewellery stores in woodgrove Plaza I would recommend avoiding this prouds location."

"Terrible customer service. Ladies attending customer do not know how to talk. Me and wife went there to buy watches, but seems like ladies weren’t interested in selling anything!!!! At least they should be kind and polite towards customers. Now, I know why Prouds Woodgrove has terrible ratings. Will never go there!!!! Disappointed!!"