NRMA Insurance
About the Business
Welcome to NRMA Insurance, your trusted insurance agency located in Hornsby, Australia. Situated conveniently on the Pacific Highway, our establishment stands tall as a reliable point of interest for all your insurance needs.
At NRMA Insurance, we understand the importance of safeguarding your assets and providing peace of mind in an ever-changing world. With our extensive range of insurance policies, we are committed to protecting what matters most to you – your home, car, business, and loved ones.
As an established insurance agency, we pride ourselves on our unwavering commitment to our customers. Our team of dedicated professionals is here to guide you through the insurance process, ensuring you make informed decisions that suit your unique circumstances. Whether you're a homeowner looking for comprehensive coverage, a motorist seeking reliable car insurance, or a business owner in need of tailored solutions, we have you covered.
At NRMA Insurance, we believe in going above and beyond for our customers. With our customer-centric approach, we strive to provide exceptional service and support, assisting you every step of the way. Our knowledgeable agents are always ready to answer your questions, offer expert advice, and provide personalized solutions that meet your specific requirements.
As a part of the NRMA family, we share a rich heritage of over 100 years in the insurance industry. With a reputation built on trust and reliability, we continue to uphold our commitment to excellence. Our strong network and partnerships enable us to offer competitive rates, comprehensive coverage, and innovative solutions that adapt to the evolving needs of our customers.
Beyond insurance, NRMA Insurance is deeply invested in the local community. We believe in giving back and making a positive impact through various initiatives and sponsorships. By choosing NRMA Insurance, you not only protect yourself and your loved ones but also contribute to the betterment of the community we all call home.
Visit us at our Hornsby location on the Pacific Highway, where our friendly team is ready to assist you with all your insurance requirements. Experience the NRMA Insurance difference and discover why we are the preferred choice for individuals, families, and businesses across Australia.
Choose NRMA Insurance – your trusted insurance agency, your partner in protection.
Photos
Location & Phone number
236 Pacific Highway, Hornsby NSW 2077, Australia
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The worst customer service ever I have experienced. Before settling with them with the amount which I can afford to pay, their Recoveries crew had transferred my case to the recovery agent (simply because I only gave them the assessment report after 14 days and their policy requires you to pay within 14 days.) This has made the process a lot complicated and drained me mentally. There’s no consideration during the communication with the customer service. They don’t care about your financial hardship nor the amount is reasonable, and all they care is if they follow their own “term”."
"Great staff. very helpful."
"Really knowledgable, can explain things easily. No stress, no fuss!"
"No point going into this place. It's same as you trying to do or find something online. Staff not customer oriented I get some issues with my insurance renewal annually. When i visited 3 times to Macquire centre, twice to Castle towers they were able to resolve my issue quickly and professionally. Not with this place, Staff wasted more time to claim nothing wrong rather than really checking the issue. They've didn't even check the issue after wasting my time over 30 minutes. *NRMA, you have closed so many good branches really offering some customer service and kept this useless branch open?"
"Very very biased people. Not helping or considering at all even though we have been with the company for years. I wish to give negative rating. At the first place we should have never gone with them for car insurance. We have suffered for 3+ months and the result of the claim was totally biased. Without any proof of the accident and we have been charged access fee for without any investigation. Have hurt us financially and mentally. We had been honest and registered the claim even though opposite guy was hiding for a month. And at last they favour him really NRMA? Being in an unknown country we trusted the company based on name. Please read the ratings before going with them. Go for any other company but never ever NRMA."
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