Silly Solly's Mt Druitt

"this shop is scam. YOU will think of spending 5 dollars before entering. but will end up 100 because of so many beautiful items at unbelivable prices. I hate you for making me spend so much here"

"Don't buy their STUCK brand liquid paper. It goes lumpy, dries out & doesn't work properly after a couple of weeks even when you screw the lid very tight after each time you use it."

"I would give zero or minus Stars if there was an option for me to do so. I used to go to Mt Druitt Silly Solly and bought a lot of stuffs as I am one of their loyal customer. I have even recommended most of my friends and family to shop there too. However, I will never set foot in Silly Solly again after what have happened to me in Mt Druitt store tonight around 6pm. The store was nearly empty around 6pm when I visited tonight, I could only see one or two customers in the store looking around. There were four female staffs I could see in the store at that time. One young girl was refilling the stocks near the store entrance area by herself. The other three were standing around the counter and chatting happily, they were all wearing the same black uniforms, one of the older lady was standing outside the counter and two younger girls were standing behind the counter. my encounter quickly turned sour. Confusing the lady who standing outside the counter for an employee, I approached them with a friendly greeting, only to be met with a disdainful look and a sharp rebuke from that lady who standing outside the counter saying that she wasn’t the staff. I was apologising profusely, when I attempted to join the queue behind her, she made unfounded accusations and insisted on a large distance between us. Perplexed, I explained that I had assumed the other staff member at the counter would assist me since there were no other customers. That two girls in the counter were laughing and feeling amused by what was happening in front of them. None of them were planning to stepping in and serve me at the other two free registers. Seeking clarification from the girl who was free in the counter at the time, hoping she would serve me. To my dismay, she responded arrogantly, stating that she was waiting for a customer who needed a refund, despite the absence of any others. I glanced around the store, but there was not a single customer in sight was approaching the counter for next a few mins. Despite the availability of a third register, the unhelpful staff member made it clear she had no intention of assisting me. I was quite upset from their unbelievable customer service, so I left the store and didn’t buy anything. Throughout this ordeal, I felt a strong sense of discrimination aimed at me as an Asian customer. The staff at the counter, along with the arrogant and snobby lady who stated she wasn’t the staff, treated me without any respect. The staffs have no willingness to provide proper customer service. I am deeply disappointed by the terrible treatment I received at Mt Druitt Silly Solly tonight. Their lack of professionalism, discrimination, and disregard for customer satisfaction have ensured that I will never set foot in Silly Solly again."

"Bargains galore in this place. Products are frequently a quarter the price you might find elsewhere! I have witnessed staff deal rather well with customers who left much to be desired on more than one occasion. Times are tough for everyone including local businesses. Alittle patience, understanding, and empathy can go a very long way toward getting the quality service you desire."

"Purchased yesterday many products all out of date! Not by a little but mid last year ate some and felt sick checked the dates and was really angry! Tried to return the items they said no refunds and that they are allowed to sell out of date stock but this is actually a lie it is highly illegal in NSW to sell out of date products. I will never shop here again and will make sure none of my family or friends shop here either! Management is disgraceful honestly there will be a law suit with this company very soon you can’t cheat people out of their money and also make them ill next time could be fatal!!!! Do not buy any of the food from here it’s literally all out of date by allot!!!! Check out NSW law for out of date products silly sollys manager said that they are alloud to sell Prius’s out of date by allot that’s a lie. Also reject shop is allot cheaper and they never stock out of date products plus they have a return policy"