Service Central 188 Johnston Street, Collingwood, Victoria 3066

"I got a call from a woman on the phone who was hard to understand. She never identified what company she was from (I noticed on the email they were from Malaysia), only that her client was looking for a handyman & gave little detail about the job. I agreed to accept an email with some job details but was sent an email saying that I had accepted a job, which I had not. They way they dealt with me was very deceptive & I would never use a company like them. I recommend both customers & trades do not use them."

"Service Central, is the worst job site I have ever dealt with. It’s not the trades people it is actually the organisation service Central. They don’t have a professional phone service they don’t confirm things in writing and they do not get back To you. All they are interested in is taking your money."

"They do not return your calls if you have a problem with a trademan..Do not use this service. Tradesan came took my money did not fix the problem and then was uncontactable. Have tried to call service central 4 times, just Overseas phone operators taking my number saying some in will call..Noone calls..Very DODGY"

"Save yourself the loss of time and money, no good tradies will work for these guys anymore, I talk to many tradies on site that say they are shonks, I got ripped just like many many other. There are other good companies who do lead service and the good tradies have gone over there, try Hipages, Service Seeking ect they are much better. If you do your research, the head of Service Central was a cleaner, not a tradie, and not a professional in anyway."

"****Warning Do Not Use this Service You Will Regret It.**** I used Service Central to have a trades person come over to repair a major Kitchen appliance. The trades person come over advised me that it need a new part and he will have it in a few days. A few days later the trades person came over and replaced the part. He would not show me the part he replaced, advising me that he through it in the back of his truck and he would have to move everything to access the part. I paid him and asked for a receipt for the call out and the part, he advised me he would email it to me. A few days late the appliance again failed with the same problem. I tried calling the trades person and sent him SMS without any response. I am still waiting for my Invoice and receipt. I lodge a complaint with service central without any response from them. A few days later I called Service central who advised me that it takes at least 48 hours to respond to a request for them. 2 week later I made another call to them and was advised that someone will return my call shortly. Another week has passed and I haven't heard from either the trades person or service central. I am out of pocket for a lot of money and I own a major appliance that still doesn't work my next step is to lodge a complaint with Consumer Affairs and Lodge and appeal with the Administrative Appeals Tribunal against both the trades man and Service Central."