XL Express
About the Business
XL Express is Australia's leading seamless break-bulk provider located at Pavesi Street, 26 in Smithfield. As an establishment and point of interest, XL Express offers effective national door-to-door Road Express solutions. Our institution prides itself on providing a completely comprehensive and independent logistics network throughout Australia, offering a real alternative to other providers.
At XL Express, we strive to offer truly seamless logistics solutions. With our extensive experience and independence, we have the ability to think outside of the box and tailor solutions that drive efficiencies for your budget. We understand the importance of timely information, and we keep our clients informed on any matters that may impact our service.
Our commitment to our clients extends beyond the immediate future. We aim to be a long-term supplier and align ourselves with your goals, ensuring a mutually beneficial partnership. We value your trust and are dedicated to providing the highest level of service.
If you have any inquiries or require assistance, we would love to help. Simply fill in the form below, and we will be in touch with you shortly. Experience the seamless national distribution services offered by XL Express and discover the difference of working with a trusted and reliable logistics provider.
Photos
Location & Phone number
26 Pavesi Street, Smithfield, New South Wales 2164, Australia
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Can't get in contact with them. Parcel delivery extremely late. Local Australia but took 1 month to deliver. My parcel is also small just few books."
"If there was an option for zero stars I’d give that! As I write this I still haven’t received my shipment of books that was meant to be stocked in my shop at the beginning of NOVEMBER! It is now almost the end of December and I still haven’t received my shipment. When I contacted this company over the phone they were super unhelpful and said that it will take the time it takes. A shipment from Sydney to Gold Coast apparently takes a couple of months if you use these guys. I email daily, and the response I get is just a standardised answer or we have notified the depot manager to expedite your shipment. 5 times I’ve been told this…. So clearly it’s a response with no action behind it. I have lost multiple sales, had to refund customers and am running at a loss. But this company very evidently could not care less about the little guy. Terrible service all round. Run for the hills because like me you won’t ever get your package."
"Should really change their name because there is nothing express about them. 5 weeks later and I am still waiting on a cot delivery, tracking hasn't updated in 3 weeks and absolutely useless over the phone with no one seeming to care or know what was going on. Found out today that a new courier company has had to take over due to the incompetence of XL - what an embarrassment for this company. Companies should NOT use this company as their courier, you will ruin your customer relationships!"
"Best courier company I've dealt with by far. I ordered some furniture online and received a tracking link to XL Express who were the assigned couriers. The link was up to date with the latest information. I received a courtesy call on Friday asking if someone would be home for delivery the following Monday. I then received a call from the courier himself on Monday double checking someone was home before he unloaded the goods. Communication is something that is severely lacking with other courier companies so it was a delight dealing with XL Express - would highly recommend."
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