QBE Insurance 32 Smith Street, Parramatta, New South Wales 2150
About the Business
Welcome to QBE Insurance, located at 32 Smith Street, Parramatta, Australia. As an establishment and point of interest, we take pride in our hand-picked, Australia-wide network of Accredited Smash Repairers. Our commitment to excellence has been recognized through various awards and accolades.
In 2021, we were honored to receive CANSTAR's Innovation Excellence Award, showcasing our dedication to innovative solutions in the insurance industry. Additionally, our comprehensive motorcycle insurance comes with a price beat guarantee, ensuring that you receive the best value for your coverage.
When it comes to home and contents insurance, as well as landlord insurance, our commitment to providing exceptional value has been acknowledged by Mozo's Experts Choice Award. This prestigious award highlights products that industry experts believe offer great value to Australian consumers.
At QBE Insurance, we prioritize customer satisfaction and are proud to have received Finder's Best Rated National Car Insurance Brand for Customer Satisfaction in both 2021 and 2022. Our dedication to environmental sustainability has also been recognized, as we have been named Australia's Green Insurer of the Year for four consecutive years by finder.com.au.
We continue to innovate and simplify the insurance process, as evidenced by our CANSTAR Innovation Excellence Award for our simplified Home Insurance solution. Our comprehensive car insurance has also been commended for its value-for-money cover.
For those interested in our company updates, we will be releasing our 2023 half-year results on August 10, 2023. You can register your interest in attending either our webcast or conference call by selecting the appropriate button below.
Please note that our insurance offerings are subject to normal underwriting terms and conditions. While we strive to provide general advice, it is important to consider your specific objectives, financial situation, and needs. We recommend reading our Policy Wording or Product Disclosure Statement (PDS) and Target Market Determination (TMD) to ensure that our products are suitable for you.
Lastly, we would like to acknowledge and pay our respects to the Traditional Owners and Custodians of the lands on which we operate throughout Australia. We recognize their enduring connection to the land and waters as the oldest living culture on Earth.
Choose QBE Insurance for trusted and reliable coverage that puts your needs first.
Photos
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 1:30 PM
Sunday:
Closed
Reviews
"Blames you for a car smashing into you when parked. No stars for the service they have given. QBE have got to be the most problematic insurer to deal with. I gave them footage of a car smashing my car as it was parked, and their repairer of choice has not fixed my car , they have said it was MY fault, and I did the damage after my car got smashed, even after seeing the video proof, and photos after the incident. Their choice of repairer laughed at us and said they will not fix it further as “we did the damage”. Bloody jokes do not insure with these people unless you want a headache when you’ve done nothing wrong."
"Absolute rubbish insurer they charge way to much and cover value is way to low please do yourself a favour and go elsewere not to mention the rude and inexperienced staff."
"I needed to claim for my small business, first general inquiry team transfer my call to lodgement team, then they transfer me to liability team, then transferred me to property team, then transfer me to lodgement team and hung up. no one lodged my claim, they just keep transferring my call through different departments."
"just dont deal with them at all. been a customer for 3 years with them and they happily took my money... Now i got in accident which not even my fault, they dont want to fix the whole damages since its too many parts to replace. they talk like they are the boss. worst customer service. the fault party already got their car fixed by NRMA and yet my car still sitting for 2 weeks and yet no response from the smash repair then it turned out that the smash repairer did not even order the parts yet. seriously dont go for these scammers even after i told them ill sue you, the lady goes to me: you go ahead you are more than welcome. so they dont fight for you to get your car fixed from the other party they just put the blame on you. Can not say it enough... do not go for these scammers."
"There was a car accident in front of my house in September 2022. One of vehicle involved in the accident damaged my front garden. Car owner had policy with QBE Third Party. She gave me claim number and her details. I contacted litigation team and so far it is still pending issue. I haven't heard anything from them since February"
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