Platypus Shoes

"Staff was too busy at the front doing something with envelopes, aren’t customers more important? When she finally helped us she trying to sell us this spray I said no don’t worry about it but she kept pushing to buy it She still charged us for it after we said no thank you Didn’t realise until we left the store"

"Very RUDE staff, i asked the staff very nicely to get the other shoe to try on but she gave me excuse that she cant as there are only two staff and talked to me in the loud voice, this response was so inappropriate. How can we buy a pair of shoes without trying. I really recommend that please arrange some training sessions for staff to teach them how to behave with customers."

"I purchased a pair of Vans off the website and when they were delivered, they were a size too small. I took them into the store and was greeted by Hannah, Bayley and Mia who were not only friendly, but more than happy to help with the return, fitting me for my proper size, and then ordering the shoe I had wanted in for me. Thank you so much for making the experience hassle free! I would recommend heading in and asking for the girls by name, you won't be sorry!"

"We went to the store and were looking to buy onitsuka tiger shoes for my husbands. All staff members were “seem” to busy with god knows what, but we patiently waited so that we can get the required size. For one of the colours they didn’t have correct so I was checking online, and found out there was some sale on the actual site and started browsing. I think the blonde sales gal peeked through (which I didn’t know at this point), anyways there was no discount online on the particular shoes that we liked, so decided to buy from the store. As we went to the cashier the same blonde gal commented “ oh you want to buy the shoes, you couldn’t find it for cheaper anywhere else”, I was taken aback and tried explaining the whole scene, but off course she smirked at me. Very unprofessional and untrained staff."