StarTrack Sydney 51 Sargents Road, Minchinbury, New South Wales 2770
About the Business
Welcome to StarTrack Sydney, located at 51 Sargents Road in Minchinbury, Australia. As the largest delivery network in the country, we are your trusted partner for all your freight and distribution needs. Whether you need to redeliver, redirect, or collect a missed delivery, we've got you covered.
Please note that the estimated delivery times provided on our website should be used as a guide only and may be subject to disruptions that could cause delays. Additionally, items exceeding our maximum weight and size limits or requiring manual handling, such as Dangerous Goods, may take longer to process.
To ensure a smooth booking process, it is essential to provide accurate and complete details. If you have any questions or need assistance, please don't hesitate to contact us by completing the form below. Alternatively, you can reach us by phone at 13 2345. Our customer service team is available from 8:00 am to 6:00 pm (AEST) on weekdays, with the exception of Western Australia, which is open from 8:00 am to 5:30 pm (excluding Public Holidays).
At StarTrack Sydney, we offer a wide range of delivery services tailored to businesses, including B2B and B2C services, courier options, next flight deliveries, warehousing, and 3PL solutions. Whatever your business needs, we are here to help you succeed.
In today's fast-paced world of eCommerce and fashion, timely delivery is crucial. That's why many businesses rely on StarTrack to give them a competitive advantage. As one satisfied customer said, "Whether it's a pair to the bush or hundreds of pairs to our stores in capital cities, StarTrack gives us the competitive advantage."
We are proud to play a vital role in the transportation of live human organs across Australia. Tammi and the Next-Flight team are dedicated to ensuring the safe and timely delivery of these critical items.
Please note that our phone lines may be busy at times. If your inquiry is urgent, please feel free to give us a call. For non-urgent matters, we encourage you to make an online enquiry.
If you are in Western Australia, our customer service team is available from 8 am to 5:30 pm, Monday to Friday.
As part of Australia Post, we would like to acknowledge and pay respect to the Traditional Custodians of the land on which we operate. We recognize their ongoing connection to the land, water, and community, and honor the Elders, past, present, and emerging.
Thank you for choosing StarTrack Sydney. We look forward to serving you and meeting all your delivery needs.
Photos
Location & Phone number
51 Sargents Road, Minchinbury, New South Wales 2770, Australia
Hours open
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Although the driver attempted delivery twice, no card (2nd time) or contact details were left. It is taking us over a week to find out where my packages, and now we have to go to Startrack to collect it ourselves. What is the point in paying shipping?"
"Worst customer service and delivery experience. I actually cannot believe how poor this company is. Lied about attempting delivery of the package, then sent it to an inconvenient post office with no notification to the sender. Over a week later when called would do nothing about it and would not accept liability for non delivery or organise a re delivery. If you have options use any other delivery company. AusPost you need to regulate the company you own better."
"Waiting the entire day for an express package in which cost $17 for express postage... Tracking details stated it was processed in Sydney and would arrive the following day. Waited all day at home with no updates on delivery status. Never arrived. Following day the status never changed. Was still on delivery for yesterday. Well... yesterday came and gone. Still waiting. And this item was a replacement to a package sent from startrack the week before in which I wasn't home and they took it upon themselves to sign for and left it on the front porch for anyone to steal ($1,700 worth) and the package was crushed. It was a signature item not to be left unattended. A service in which I paid for. I've submitted multiple complaints though it seems the company backs the drivers. There is no discipline implemented to their drivers and that's why they continue to do what they like. This company needs to be privatised/bought out and run by someone who will implement discipline if you go against company policy and procedures. Until such is implemented, drivers will continue to do what they like with customers parcels. Startrack is nothing but a company full of lazy employees throughout it's entire chain. They couldn't give a toss about your parcel."
"MOST CONFUSING PLACE TO PICK UP PARCELS FROM. No clear signage directing customers where to go for pick up, barely any customer parking and just an absolute nightmare to navigate. 0/10 would not recommend. Also, have to arrange with StarTrack to pick up a missed delivery, and then have to wait another 15 minutes once you get there after you’ve literally already arranged for pick up. The irony is that StarTrack will not leave an EXPRESS delivery at the local post office, but instead will return it back to the depot and make you pick it up, thus turning an “express” item into a DELAYED ITEM."
"On Thursday, I had a pair of $300 boots delivered. The instructions were to leave on my doorstep. StarTrack left them up on the street where anyone could take them. Today, I had them leave a “Sorry we missed you” card, when I’ve been home all day and we have security cameras at the front door, so I know they never even attempted delivery. On top of that, the man on the phone didn’t care and sounded really annoyed that someone was making a complaint. Laziest couriers ever."
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