StarTrack
About the Business
Welcome to StarTrack, a renowned establishment and point of interest located at 1A Hale Street, Botany, Australia. As a leading courier service provider in the country, StarTrack offers a wide range of services to meet your delivery needs.
At StarTrack, we understand the importance of reliable and efficient courier services. Whether you need to send parcels, documents, or goods, our dedicated team is committed to delivering your items safely and on time. With our extensive network and advanced tracking system, you can have peace of mind knowing that your package is in good hands.
To ensure transparency and convenience, we provide various resources on our website. You can access our comprehensive terms and conditions, courier booking records, and online booking guide in PDF format. These resources are designed to assist you in understanding our services and making the most out of our online booking platform.
If you require ad hoc services or need guidance in selecting the right vehicle for your delivery, our ad hoc service selector and vehicle guide are available for your reference. These documents, in PDF format, provide detailed information on our taxi truck and van services, helping you choose the most suitable option for your specific requirements.
Additionally, we offer city-specific guides for Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, and Hobart. These guides, available in PDF format, provide valuable insights into our services in each city, ensuring that you have all the necessary information when sending your packages to these locations.
As a subsidiary of Australia Post, it is essential to acknowledge and accept Australia Post's terms and conditions and privacy statement before accessing our website. By using our website, you acknowledge that you have read and understood these policies, ensuring a secure and reliable browsing experience.
At StarTrack, we are committed to providing excellent courier services, ensuring that your packages are delivered with utmost care and efficiency. Trust us to handle your delivery needs in Australia and experience the StarTrack difference.
Location & Phone number
1A Hale Street, Botany, New South Wales 2019, Australia
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"They're a terrible delivery service, and this depot is impossible to find. It's in the middle of a combined distribution centre with other freight companies. Google Maps sends you down Folkestine Pde which is incorrect. There is no entrance there. Don't search StarTrack. Search the street address (IA Hale St) and find the entrance on Hale St. None of the signage for the complex has StarTrack listed on it. Follow the one way road that goes to the right and run anticlockwise around the complex. You will eventually see StarTrack trucks parked at an unmarked loading dock. Keep going past that and around the building to the left. You'll be on a covered road that runs between two warehouses. When you come out the other side, the reception office will be on your right. Ignore the sign that says you can't turn right, and take one of the parking spots outside the reception office."
"They did not attempt to deliver my parcel. I was home all day waiting. This is the second time I have experienced bad service from star track. NEVER AGAIN."
"Worst experience and customer service I’ve ever experienced. Firstly had to drive to Botany to pick up a parcel which is beyond a joke when there are post offices they can use as pick ups. It took so long to find the collection area, terrible signage and no help from StarTrack at all. Upon arrival, I handed over my slip and the guy disappeared for the best part of 20 minutes to go search for my parcel."
"Would leave zero star if I could. Based on tracking, they attempted to deliver my parcel but cannot access property, which is a total lie. Parcel was then returned to their depot many times for no apparently reason. They probably couldn't deliver on time, or couldn't be bothered and they have now returned to sender. Worst courier company ever. Don't bother buying from any online store that use StarTrack."
"Surprisingly to other reviews I got my Dell monitor delivered to the 1st floor in front of our apartment on 24 April 2023. Delivery driver was an example for all of them. 5 stars from me and my wife that received the monitor on that day."
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