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GenesisCare
49 Frenchs Forest Road East, Frenchs Forest, New South Wales, Australia
About GenesisCare
Welcome to GenesisCare in Frenchs Forest, Australia! Located at 49 Frenchs Forest Road East, our institution is a renowned establishment that focuses on providing exceptional health services to the local and regional communities.
At GenesisCare Frenchs Forest, we pride ourselves on delivering high-quality daily infusion treatments using the latest technology and world-class treatments. Our experienced clinical team ensures that our patients have access to the best available care.
Formerly known as Northern Cancer Institute, GenesisCare Frenchs Forest offers a wide range of services, including medical oncology and haematology. Haematology is a medical specialty that deals with conditions affecting the blood and blood-related cancers. Our dedicated haematologists provide specialist advice and treatment options for bleeding disorders, blood cancers, and may prescribe chemotherapy when necessary. Additionally, our team may refer patients to other specialists, such as Radiation Oncologists, if radiotherapy treatment is advised.
To ensure comprehensive care, we offer access to a range of allied health professionals, including dietitians, psychologists, exercise physiologists, and lymphoedema specialists. Some of these services are available on-site, while others can be arranged through referrals.
We understand the importance of exercise in managing cancer symptoms and treatment-related side effects. That's why we offer personalized exercise medicine tailored to your specific needs. Exercise has been shown to reduce fatigue and weakness, improving overall well-being during cancer treatment. To learn more about the benefits of exercise medicine, please visit our website.
We prioritize the convenience of our patients by providing free on-site parking. With two levels of parking (B1 & B2) and lift access to the first floor, you can easily access our facility. In case the parking spaces are full, metered parking is available in the surrounding streets. For those using public transport, there is a bus stop located on Frenchs Forest Road opposite Hurdis Avenue or Frenchs Forest at Romford Road stop.
At GenesisCare, we acknowledge and respect the Traditional Owners of Country throughout Australia. We pay our respects to Aboriginal and Torres Strait Islander cultures and Elders past and present. We encourage all individuals to be respectful of culture and traditions when walking, working, and living on traditional lands, and to work together towards better Aboriginal health.
We are excited to serve you at GenesisCare Frenchs Forest and provide you with exceptional healthcare services. Please feel free to reach out to our team for any further information or inquiries.
Suite 3, Level 1 Building 1/49 Frenchs Forest Rd E, Frenchs Forest NSW 2086, Australia
Opening hours of GenesisCare
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of GenesisCare
"Used to be great as Northern Cancer Institute with all the super helpful staff. Sadly went to the dogs once taken over by Genesis when they came in and put all their corporate systems and processes over everything. Now lost test results, lost or forgotten scripts, 15 minutes plus just to answer the phone, and I'm sure all the staff moral and passion they showed for their work is out the window due to all the frustration. It's really noticeable for the reduced patient experience. Nothing against the patient facing staff who are doing their best."
"My treatment both, by my specialist,and the reception staff is fantastic,couldn't be better"
"Nice nurses. However the receptionists - Julie and Sue were extremely rude and unsympathetic to my mother who was going in to receive chemotherapy treatment. They Don’t give a rats about the sick patients coming in to the clinic. I wrote a letter to management about the poor treatment my mother received at the clinic and had no reply. I followed it up, but still no reply. Pretty disgraceful. Avoid this place for your loved ones cancer treatment and go elsewhere."
"GenesisCare have some of the best minds when it comes to cancer treatment. Sadly, once a patient moves from treatment to palliative care, their service is unhelpful at best. At a time when the emotional burden escalates for family supporting a patient, GenesisCare do not provide any assistance to navigate the very complex world of post-treatment care. In fact, the tone of the staff moved very quickly to one of impatience. Very disappointing."
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