Results Laser & Cosmetic Clinic Eastgardens Westfield 152 Bunnerong Road, Eastgardens, New South Wales 2036

"Very lovely staff, I am super happy with my laser hair removal treatment. I loved the feeling that staff are so friendly and do their job with patience. Not missing a spot! Thank you all, specially Jee :)"

"In June this year I undertook my second laser hair removal treatment which unfortunately resulted in burns to my skin and severe hive reaction to my arms and legs. I have spoken to the customer service manager twice since the incident and cannot seem to get a refund back or a solution for my 5 x pre paid sessions. This has been over 2 months since dealing with this and no compensation what so ever all I want is my money back and keep getting ignored. What will it take in order to get a response back? Very disappointed would not recommend this business and its a shame there are lovely people working in the store who pay the price."

"I have been receiving hair removal services from Results Laser for over 5 years now, regularly going in every 6-10 weeks for upkeep based on advice from clinicians and the staff have always been lovely to me. Unfortunately though the business itself is willing to do the wrong thing by customers and not fix their mistakes. I was sold pre paid packages on false information (I was told I only had one package left when in fact I had roughly 5 left at that time. As I am moving overseas I had carefully chosen the number of packages to buy to ensure I wouldn't buy more than I would have the time to use before leaving the country. Upon realising I now had more packages then I would be able to use I requested a refund. I was told by a complaints manager that I made the decision to buy those packages and I should have checked what the staff member told me and so they would not give me a refund on the 3 packages I wouldn't have time to use. After stating that I have no use for a credit and wanted to escalate the complaint they spent two weeks saying they would call me and didn't. I am extremely disappointed that after being a loyal customer they couldn't fix their mistake and do the right thing but instead chose to ignore and avoid my calls. I would now not recommend them to anyone. As customers we deserve services that prioritise us and do the right thing by us. This is not good enough."

"Have been going there for years now, everyone is great, always making sure you are comfortable and not in any pain. Usually very thorough with the laser, and I have almost no growth on my legs after just a couple treatments. Always fab at fitting me in last minute too!"

"Excellent treatment from Christina. I am going to have my wedding ceremony two weeks later. So basically it is just trying the best to see what we can do. Christina checked my skin conditions and suggested me to do micro oxygen to hydrate my extremely dry skin and LED to boost my skin's self-healing speed. Already booked the next one."