The Good Guys Bankstown
About the Business
Welcome to The Good Guys Bankstown, your go-to destination for all your furniture and home goods needs. Conveniently located on Chapel Road, our establishment offers a wide range of products to enhance your living space.
At The Good Guys Bankstown, we understand that your time is valuable. That's why we now offer an online form for all Returns, Refund, Repairs, and Exchanges, making the process quick and hassle-free. Our goal is to ensure your complete satisfaction with every purchase.
Become a Gold Service Extras Member and enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, our members receive extra perks that enhance their shopping experience. Start your report online to receive speedy service and lodge a claim for a seamless swap or screen replacement process.
For new customers, we offer the opportunity to apply and be approved for a Latitude Gem Visa credit card. This credit card provides added convenience and flexibility for your purchases. Monthly fees and terms and conditions apply, so be sure to visit our website or in-store for more details.
Earn StoreCash by meeting qualifying conditions, including signing up for StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash terms and conditions for full details on how to receive notifications when StoreCash has been credited to your Digital Wallet. Visit our website for more information.
Enjoy discounts on our products, as they apply to the current ticketed or advertised price. We negotiate to bring you the best deals, and some items may have been sold below the ticketed price in certain stores prior to the discount offer. Please see the product details for more information and any applicable terms and conditions.
We also offer bonus services within a 30km radius from our store, with additional charges applying after that distance. Exclusions may apply to eBay and commercial orders, so please check the product details for more information.
For our valued customers, we provide store credits via SMS or email, with expiry dates varying by promotion. Please note that certain types of gift cards, Epay cards, and agency brands may be excluded. Visit our website for full details.
When it comes to trade-ins, we offer various offers based on the condition and age of your device. Please be aware that SquareTrade is not obligated to make an offer for all devices, and you must be at least 18 years old to be eligible for a trade-in transaction. It is your responsibility to remove all data from the device before shipping, and The Good Guys and SquareTrade are not liable for any lost files or data. Please see the terms and conditions for more information.
For any home services such as gas fitting, electrical, or plumbing work, we partner with licensed subcontractors to ensure the highest quality service. All necessary safety and compliance certificates are issued by these licensed subcontractors. Feel confident knowing that your home services needs are in capable hands.
Take advantage of our special offer and receive a $20 The Good Guys eGift Card when you spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account until September 30, 2023. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. Please note that this offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the $20 eGift Card. Full terms and conditions apply.
To stay updated on your StoreCash balance and current offers, simply enter your mobile number to receive a verification code via text message. Once verified, you'll have access to all the information you need to make the most of your shopping experience.
We look forward to serving you at The Good Guys Bankstown, where quality furniture, home goods, and exceptional service come together. Visit us today and discover why we are a trusted point of interest and store for all your household needs.
Photos
Location & Phone number
67 Chapel Road, Bankstown, New South Wales 2200, Australia
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"I recently purchased a Dyson hairdryer from this store and more than 3 weeks in the item is still not delivered. I am utterly and profoundly disappointed with the way The Good Guys handled my situation when I contacted them. Despite being transferred between multiple departments, I received no help whatsoever, only to be told that I had to resolve the issue with AusPost myself. It's been an excruciatingly frustrating experience, and I cannot express enough how utterly unimpressed I am with The Good Guys' customer service. Zero stars!"
"The delivery keep delay and the staff can not take my phone no. Correctly i drove my car back to the store to fit my delivery on the systerm and it still can not get it done. I been waitting for my fridge for 2weeks then till now i still have not received anything its wasted my time so much. I will not order anything again on this store. Frist time order from the good guy and it not that good ."
"I had an incredible customer service experience with a sales representative named Subash. He not only met all my requirements but also handled my inquiries flawlessly. If you're considering purchasing electronic gadgets from this store, I highly recommend him."
"I saw good guys advertisement that they have the Sunbeam kettle that I wanted in the store. I traveled a long distance to the store to purchase it. they told me it is not available. I ordered a sunbeam kettle on 9th of June 2023 from the store and they told me it will arrive within few days. I have contacted twice so far they told me still not arrived. I asked for ETA. They didn’t know when I asked why you were advertising you’ve got in store where you don’t have item. they told me that this is a common practice good guys does it that is shame they have taken my money and using not providing the item."
"Terrible customer service, try & avoid this store if you can. I had dramas trying to buy a sandwich press! a bloody sandwich press for Christ sake! Ended up waiting so long that I did an online search whilst in store & found the exact same $129 item for $96 on Amazon delivered the next day. Not the first time I've had issues with this store, staff only seem interested in flogging big $$$ TV's & sound bars."
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