Bankstown Community Health Centre

"I'm so glad I was discharged from here only after my first term with my team. They're absolute garbage and I'm not sure if it was only towards me, but my team gaslighted me pretty badly. That if I were to ever put myself in a very serious situation it'd not be hospitalisation, only DCJ taking me away. My psychiatrist was Dr Lavnya V. She was pretty patronizing and arrogant to say the least, especially when she trying forcing me to withdraw treatment from my psychologist, who actually helped me a lot more and effectively than camhs did. Constantly told me that they couldn't help me if I didn't open up about my problems. But when I did, they'd write down notes that'd end up into the void and never considered again, or I'd get immediately get spoken over with the same words, 'you know ur putting ur siblings in danger right'. So ironic camhs is supposed to work with young people towards recovery but all they did was make things worse for me and brush off my actual problems. Honestly the worst part was telling me I see them on a weekly basis, that others don't get that opportunity and it's my time with them and not vice versa. Not sure what sort of grandiose bs was that but that hurt me at first until I understood their lowlife place. Thanks."

"I have received long-term care from BCHC, first at home from nursing staff and then as I got better with regular visits to their clinic. Vina and the staff are the most caring and professional people who provided me with quality medical support and helped me learn to manage and improve my condition. A wonderful team!"

"I called as I was really worried about my son and was told someone would go to his property to assess him. I live in the country and as I know my son well, I knew he was becoming psychotic. He has been under the care of Bankstown COMHET for several years. He was assessed and I was told “he’s fine”. An hour later he had burnt down his property. He was clearly not fine. The girl I spoke to told me she had never met my son before. Neither he nor I have had an apology about this deplorable failure in duty of care. I will make a formal complaint."

"The worst do not even bother with them. They don’t help individuals, the lack of effort and help they provide is very concerning. Have to beg for a text back or a phone call, is this what you call professional help? They ask you what do you want instead of actually helping, will be reporting for negligence."

"I sought this organisation's help for my child but all they were interested in doing was blaming and reporting us. They put words into my child's mouth, spoke over my child, raised a sensitive family topic (suicide of a family member which my child wasn't aware about) with a total lack of respect and dignity for us, and then reported us. Very insensitive, unempathetic and unprofessional. Avoid them as they only want to blame, create anxiety and they're totally unhelpful. My child didn't want to go back to them as my child felt that it was a 2 hour-long (just over 2 hours) interrogation, blaming, being spoken over the top of and putting words into mouths. We came to them for help but they exploited us and aggravated an emotionally-difficult time for our family. You go to them for help and they report you instead. I'm reporting them. They should be defunded."