The Good Guys Casula
18 Camden Valley Way, Casula New South Wales 2170
About The Good Guys Casula
Welcome to The Good Guys Casula, located at 18 Camden Valley Way in Australia. Our establishment is a furniture store, home goods store, and point of interest all rolled into one. We strive to provide our customers with the best shopping experience possible, offering a wide range of high-quality products for your home.
At The Good Guys Casula, we understand that your time is valuable. That's why we have introduced an online form for all returns, refunds, repairs, and exchanges, making the process quick and convenient for you. We also offer exclusive benefits to our Gold Service Extras Members, including product care from day one, access to StoreCash, and special offers and sales.
If you are a member, you can start your report online to receive speedy service. For those in need of a swap or screen replacement, simply lodge a claim to begin the process. Please note that new customers must apply and be approved for a Latitude Gem Visa credit card, which is available on participating Latitude credit cards only. Monthly fees and terms and conditions apply. For more information, visit our website or speak to our staff in-store.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to the StoreCash terms and conditions for full details, including how to receive notifications when earned StoreCash has been credited to your Digital Wallet. Visit our website for more information.
Please note that discounts apply to the current ticketed or advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. These discounts cannot be used in conjunction with any other offer. For specific details, refer to each product.
For time limits and additional terms and conditions, please see the product information. We also offer a bonus service within a 30km radius from our store, with additional charges applying after 30km. This service excludes eBay and commercial orders. Terms and conditions apply, so be sure to check the product details.
If you are a port-in or new customer, we have a special offer available for you. Please note that this offer excludes current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once your connection has been approved.
Store Credits are sent via SMS or email, and their expiry dates may vary by promotion. Please note that Store Credits exclude all types of Gift Cards, Epay Cards, and Agency brands. For full details, visit our website.
Before conducting a trade-in transaction, please review the terms and conditions provided on our website. Offers for trade-in vary based on factors such as the condition and age of your device. SquareTrade is not obligated to make an offer for all devices. Additionally, you must be at least 18 years old to be eligible for a trade-in. You are responsible for removing all data from your device before shipping, and The Good Guys and SquareTrade deny any responsibility or liability for any lost files or data.
Please note that Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are performed by licensed subcontractors engaged by The Good Guys Home Services, who issue all required safety and compliance certificates.
For a limited time, if you spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys, you can receive a $20 The Good Guys eGift Card. Refunds, chargebacks, and special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the eGift Card. Full terms and conditions apply.
To view your StoreCash balance and current offers, please enter your mobile number to request a verification code via text message. Once verified, you will have access to these benefits.
Thank you for choosing The Good Guys Casula. We are committed to providing you with exceptional service and the best products for your home.
Photos of The Good Guys Casula
Crossroads, Unit 18 Crossroads Homemaker Centre, 18/18 Camden Valley Way, Casula NSW 2170, Australia
Opening hours of The Good Guys Casula
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of The Good Guys Casula
"Really depends on who serves you in this shop - one employee made it impossible for us to arrange a supply and install package for a Drier, we ended up ordering it from Bing Lee from across the roundabout, this is not the first time this has happened with this store. Lack of product knowledge was laughable. (I was ready to pay in full, I even offered to pay for this to the woman who served us but it was almost as if she wanted to keep it for herself)"
"Stopped into The Goods Guy Casula to have a look at both a Dishwasher and Washing Machine. I was greeted by a friendly staff member by the name of Arthur. Arthur's customer service was outstanding, he was friendly and knowledgeable when I asked many questions. Good Guys Casula, Arthur is definitely a keeper. Thanks again Arthur I really appreciated your time and expertise today."
"The most horrible experience I've encountered! After 4 weeks of constant excuses I finally get a call to collect. As I arrived to collect, they lost the stock! 5 weeks of wasted time, lack of engagement, horrible horrible experience. Bing lee, same price, same day pickup"
"Go to another Good Guys. You can see it in ALL the previous reviews. Appalling and terrible a service. got sent to the back to pick up an item and we had to wait 40+ minutes and a line started to form behind us. we called up to send someone no one came. so we drove to the front and got our item refunded. no one apologised they just said "oh his out for lunch". Then why would u send your customers to the back?! just give us our items that we paid for. go somewhere else to buy your products cause this place is a waste of time."
"Ended up buying a product due to sale and very competitive price. However there were few customer service reps walking / working around while we were browsing products , they didn’t even bother to offer service until when we approach to them. Pretty ugly customer service! Pity ! Giving two stars as someone offered to carry the product to my car"
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