JD Sports

"Very disappointed with the service. I went today, one the staff(a tall girl in the grey hoodie was very rude and misbehaving with customers) i waited so long . I ask her for help with the size but she went away and was standing on the other side doing nothing, i ended up wasting my time there."

"Asked if they had a pair of shoes in my size and girl was so rude and was acting like I was an inconvenience to her. She responded aggressively to me saying “WE DONT HAVE YOUR SIZE!” And turned her back on me! Rude and lazy staff! Please get over yourselves! The arrogance is next level! Service is absolutely appalling and disgraceful! I’d rather go to Foot Locker next door because at least the guys there are polite and lovely to me!"

"My recent visit (20-06-2023) to JD Sports at Epping Plaza left me thoroughly disappointed and disheartened. The overall atmosphere in the store was far from welcoming, and the staff members' behavior was incredibly condescending. It felt as if each employee had an angry expression plastered on their faces, and their negative body language only amplified the unpleasant experience. From the moment I entered the store, I sensed an unwelcoming vibe that permeated throughout. The staff members seemed disinterested and unwilling to assist customers, which made me question why they were even working there. Their lack of enthusiasm was evident, and it made it difficult for me to approach them with any questions or concerns. Moreover, their condescending attitude was truly off-putting. It seemed as if they believed they were doing customers a favor by being there, rather than providing a service. I encountered one particular staff member who was outright dismissive and patronizing when I sought help with finding a product. Their tone and demeanor were extremely disrespectful, leaving me feeling belittled and unimportant as a customer. The negative body language exhibited by the staff further contributed to the unwelcoming environment. They appeared disengaged, crossing their arms and avoiding eye contact. It was as though they were making it clear that customers were an inconvenience to their day. Such behavior only reflects poorly on the store's management and the overall work culture. As a customer, I expect a certain level of professionalism and courtesy when visiting any establishment, and sadly, JD Sports at Epping Plaza failed to deliver. The staff's condescending attitude, unfriendly expressions, and negative body language created an atmosphere that was far from pleasant. It is disheartening to witness such a lack of customer service, which ultimately deterred me from making any purchases or even considering a return visit. I hope that JD Sports takes this feedback seriously and makes necessary changes to improve the customer experience at their Epping Plaza location. Customers deserve to be treated with respect and should feel welcomed in any store they choose to visit"

"Rude people! I went with my son to get his clothes he wanted for his birthday present. When I asked if he could use the change room to try on the pants the lady said “no we close in an hour “ I went somewhere else and bought the clothes. When I went back to complain to the manager they were letting people in the change room. Very disappointed in the service considering we had driven an hour to get there. I won’t be back. $300 spent elsewhere their loss!!!"

"First time visit for sports shoes. Amazed at the new and high end shoes from well known brands. These were not even available at the named brands own shoe ships in Uni Hill, Bundoora. Happy with the sales team too. Unlike some other stores, the team is awesome. Went to buy a pair and ended up in buying 2 pairs of the same in different colours. One was on special. Will be back."