Sportsmart Moorabbin 85 Cochranes Road, Moorabbin, Victoria 3189

"I feel for the young workers with these managers!! I witnessed one of the managers named Mel walk by myself and my wife constantly and trying to avoid helping us customers, and when I locked eyes with him and said something after ten minutes he refused to say he saw us. Yet he goes out of his way to look at the young girls behinds at the service desk ! Some things really need to change in management!"

"Mel is incomptient at his job. By far the laziest manager I have ever seen in retail. Does not give any effort into his work, nor does he care in the slightest about his staff. Reason being is because I simply called the store regarding a basketball ring for my kids and he hung up the phone midway through conversation! I don’t live very far away so I went into the store and whilst I was buying the ring I asked him about and he denied the phone call even happened. If sportsmart are truely wanting to make improvements within their store, they should start by giving him the boot !"

"I needed some help with an online purchase. The customer service was extremely prompt and helpful. Highly recommend"

"Bought an amazing Prince tennis racquet here years ago that I used in junior competition at level 4. Also bought a Wilson before that, which was a great level 12+ beginner racquet. Went back to buy a new tennis racquet today and they're charging $20 to test a racquet - the price of hiring a court for the day. Worse, this is per-racquet and only from their limited testing selection - you can't actually test the racquet you are about to buy, and it's $20 for each different racquet. They explained that the cost comes off of your purchase should you choose to buy a racquet. So testing 3 racquets will land you $60 off your racquet cost purely in testing costs (to be clear you save no money here) and anything over is a donation. You're also donating them money if you choose not to buy a racquet. Unfortunately I cannot recommend buying a tennis racquet here anymore. A customer should be able to test the equipment they're expected to rely on without finicky sales gimmicks and unexpected T&C."

"this is definitely a great place for cheap/affordable, last stock, sale items. i came looking for neutral coloured runners for myself and was lucky enough to find NB size 6; bought my son ASICS size 12 kids. there are limited sizes but if you are not fussed with styles then you are sure to find a pair for yourself. also make sure you sign up for the discount member card if you are a frequent shopper. staff were friendly and helpful when needed."