UNIQLO Macarthur Square

"I went to Macarthur square Uniqlo to do my winter shopping. I am always anxious doing self check out as I panic whenever the safety/exit sensor beeps. It gives me panic attack and hence I have no confidence scanning my own shopping or groceries. This day as usual I was assisted by a staff to scan my shopping. Paid what I was I asked for by card. I was even asked if I want a complimentary laptop bag as I reach the $100+ limit but I said no. Got my shopping and walked out the door. I don’t normally hang around the shop after paying because I am very anxious, feeling like all eyes on me. It’s only probably 20 steps to the exit… and as I exit the alarm went off. I went back in and my heart raising. Someone came and checked my bag and they saw 2 unpaid items. I feels so ashamed of my self. Embarrassed and feeling humiliated. They asked me if I want to pay…and yes I could have just pay it but then I don’t need it and when you are in panic attack or your anxiety is off the roof you cant get your brain work. I pulled my self together. I asked to get the camera checked and I gave my number to Dilara the lady who checked my bags and I was assured that they will check in to it but it’s already been 10 days and after night mares and insecurities this got me I haven’t got the answer what happened there. The lady who assisted me at the check out didn’t even acknowledge that it could be a mistake from her end but instead when I expressed humiliating this is my feelings where invalidated. Now Uniqlo thank you for making me more anxious and helping me out dragging my confidence down."

"Had the pleasure of being served by 'Courageous' (hope that's his name and not a staff merit badge of sorts) this morning, an excellent young man, articulate, knowledgeable and engaging! Keep up the good work - here's hoping your employer appreciates your efforts."

"Love the staff they're always friendly and easy to walk up to. This one asian girl in particular stopped what she was doing to give me good customer service. Her English wasn't the best but she was extremely polite and always gave friendly smiles and helped really quickly."

"Fantastic service. Staff are really friendly to all people, regardless! I haven't been to a store in Australia which has this level of service. Big thank you to the staff member with the accent at the fitting room for courteous and energetic service! Compare this visit to a store like David Jones or Myer - staff are worlds apart. Those stores staff have no energy or enthusiasm."