West Hoxton Medical Centre
Edmondson Avenue, Austral, New South Wales, Australia
About West Hoxton Medical Centre
Welcome to West Hoxton Medical Centre, a premier healthcare establishment located in the scenic suburb of Austral, Australia. Situated on Edmondson Avenue, our state-of-the-art facility offers a wide range of comprehensive health services, making us a trusted point of interest for residents and visitors alike.
At West Hoxton Medical Centre, we understand the importance of accessible and high-quality healthcare for individuals and families. Our dedicated team of experienced doctors, nurses, and support staff are committed to providing exceptional medical care in a warm and welcoming environment.
As a full-service medical centre, we offer a diverse range of services to cater to the unique healthcare needs of our patients. From general consultations, preventive care, and chronic disease management to women's health, immunizations, and minor surgical procedures, our team is equipped to handle a wide array of medical conditions and concerns.
We pride ourselves on delivering patient-centered care, where your health and well-being are our top priorities. Our doctors take the time to listen to your concerns, thoroughly evaluate your condition, and develop personalized treatment plans tailored to your specific needs. We believe in building long-lasting relationships with our patients, ensuring continuity of care and fostering trust and confidence in our medical expertise.
At West Hoxton Medical Centre, we understand the importance of convenience and accessibility in healthcare. Our modern facility is equipped with the latest medical technology, allowing us to deliver efficient and accurate diagnoses and treatments. Additionally, we offer extended opening hours, including weekends, to accommodate busy schedules and urgent medical needs.
Located in the vibrant suburb of Austral, our medical centre is easily accessible to residents of West Hoxton and surrounding areas. Whether you're seeking routine check-ups, ongoing medical care, or require immediate attention, our friendly team is here to provide you with compassionate and comprehensive healthcare services.
We are proud to be a trusted establishment in the local community, known for our commitment to excellence in healthcare. So, whether you're a long-time resident or just passing through, we invite you to experience the exceptional care and services offered at West Hoxton Medical Centre. Your health is our priority, and we are here to support you every step of the way.
suite 15 cnr 15th and, Edmondson Ave, Austral NSW 2179, Australia
Opening hours of West Hoxton Medical Centre
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
08:00 - 12:30
Sunday:
Closed
Reviews of West Hoxton Medical Centre
"1. The receptionist who took my call on 3 August was rude and unhelpful. I was misguided thinking there were two surgeries one at Austral and West Hoxton. She could not decipher that I was at the right practice. Instead of advising me there was one practice, she allowed me to hang up and call the practice again on the same phone number I called the first time. I called to book an appointment with the podiatrist however the receptionist wanted to book me with a physiologist, she was told 3 times it was podiatry. Eventually she got the message and booked my appointment. 2.The toilet in the medical centre is dirty and has not been cleaned recently. The basin has a dirt build up and floor has clumps of dust."
"Receptionist is extremely rude! The one assigned today 31 July 2023 3pm deserves bullying case to be filed in human rights commission. Here’s the transcript of conversation: Me - good afternoon, may I pls follow up my request med certificate? Receptionist - we dont do it by phone, you need to book appointment and come here. Bye Me - no, I already saw doctor on 25-July and requested me to email her details then she will email back the letter Receptionist - (yelling) You didnt tell me!!! What are the details? Me - as requested by doctor I emailed the details to her on 25-July. My name is and DOB are these, please check my email as requested by doctor Receptionist - I dont check email, we are 6 people here in front desk. You’re not helping me to help you !!! Phone dropped and I was completely puzzled - if there 6 people in reception why cant someone check email as directed by doctor? How did she help me in anyway??? She’s extremely bully I deliberately detailed this feedback because she’s the only rude one. Other receptionist are polite"
"Never have I ever had such a negative experience at a medical centre before. Receptionists have the worst customer service. Very rude and unhelpful. Come here if you don’t mind being treated with no empathy. Would give them zero stars if that was possible."
"The Doctors are Awesome. But one of the receptionist is Rude, and a straight up liar, to your face. She definitely doesn't have the personality or personal skills for the job she has. If the Doctors weren't as good as they are, the Receptionist would be the reason we never returned."
"The doctors are great but I cant say the same for one receptionist who is just not a very nice person unfortunately. She never smiles and she is very defensive. Although she has very poor people skills, I will continue to go to see my doctor , Dr Jamal as she is awesome. Just a warning for people who want to go these practice otherwise its great place."
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