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Cleanpro Solution
2 Parramatta Road, Homebush, New South Wales, Australia
About Cleanpro Solution
Welcome to Cleanpro Solution, located at 2 Parramatta Road, Homebush, Australia. As an establishment and point of interest, we pride ourselves on offering high-quality and professional cleaning solutions that are tailored to meet the unique needs of our customers.
At Cleanpro Solution, we understand that every home is different, which is why our flat-rate cleans are calculated based on the number of bedrooms and bathrooms in your home. But we don't stop there - all living areas, dining spaces, and kitchens will also receive our expert touch, leaving your entire home sparkling clean.
We are known as one of the finest domestic cleaning service agencies in Australia, and our reputation speaks for itself. Our dedicated cleaning teams are committed to delivering exceptional results and ensuring your satisfaction. However, please note that if your property requires hazardous cleaning that goes beyond our normal cleaning environment, our teams have the right to walk away. In such cases, a $50 booking fee will be charged to hold your space in our schedule.
Your happiness is our guarantee. If you have any concerns about the cleaning service you have received, we will work with you to make it right. Our team of two cleaning professionals is the standard, and sometimes an extra team member may be added when needed. For smaller jobs, such as studio or one to two-bedroom apartments or touch-up jobs, a team of one person may be assigned.
You have the freedom to choose whether you want to be present during the cleaning or take advantage of your free time and leave us a key. Rest assured that your home is in safe hands with our trustworthy and reliable team.
If you require a deep clean, especially if you are a first-time customer or haven't had your home professionally cleaned in the past month, our cleaners will dedicate additional time to thoroughly clean your home.
Getting a quote and scheduling an appointment is easy. Simply click on "GET QUOTE!" and enter your relevant details, and we will respond on the same business day to confirm the appointment and arrival time. Alternatively, you can call 1800-699-633 for live help or chat with us.
In the unlikely event of a breakage or loss during your cleaning service, please notify Cleanpro Solution within 48 hours by email or phone. We will then send you a form to be filled out, which must be received within 30 days of the incident.
We value your time and strive to provide the best service possible. Therefore, we kindly request 24 hours' notice for all cancellations. Cancellations made on the day of your appointment will incur a $50 charge.
While we offer a wide range of cleaning services, please note that we do not clean chandeliers, light bulbs, handle bio-hazards (such as mold), hoarding situations, animal waste, cobwebs, high reach areas requiring more than a 2-step ladder, put away dishes, clean exterior windows, perform large furniture moving, or handle large-scale trash disposal.
We understand that pets are an important part of your family. That's why our cleaning teams are trained to treat dogs, cats, and other pets with love, respect, and care. We are a pet-friendly cleaning service.
Our business hours are Monday to Friday, from 8:00 am to 6:00 pm. If you have any further questions or need assistance, please reach out to us at customercare@cleanprosolution.com.
Thank you for considering Cleanpro Solution for your cleaning needs. We look forward to serving you soon!
Photos of Cleanpro Solution
2 Parramatta Rd, Homebush NSW 2140, Australia
Opening hours of Cleanpro Solution
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - ?
Friday:
08:00 - 18:00
Saturday:
08:00 - 12:30
Sunday:
Closed
Reviews of Cleanpro Solution
"I appreciate the professional service your team provided. Everything working out well so far."
"Quality clean. Came my preferred day and great job cleaning windows screens oven bathroom stove floors."
"Absolute nightmare. If you happen to speak to someone called Jodi, you're better off hanging up and finding another cleaner. Expect to pay 100% more than what they have quoted you. Be prepared for last min cancellations."
"Booked them yesterday at noon for an inspection, no show with no explanation or notice. They even called the day before to confirm, from the sounds of it Judy (the receptionist) is not even based in Australia, just an outsourced admin based overseas. Plans can change but it is common courtesy to at least give notice..."
"I wanted to use this business. If there was a zero star rating, I would give it. We were booked today for 8am- they didn’t arrive. Called Judy at cleanpro- gave a vague answer about the no show. Reassured would arrive at 12noon. Did not arrive again. No explanation provided. Apparently couldn’t get hold of the cleaning team. I called her back after waiting 15 minutes. Upon booking I even asked about public holiday- was assured all ok. Worst communication ever- total waste of time and energy when already dealing with stress of moving. I ended up finding another device at short notice, hundreds cheaper too. No idea why my real estate recommended them."
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