Brown Alley 585 Lonsdale Street, Melbourne, Victoria 3000

"Went for an organised event. The staff at the bar has no manners. Absolutely rude and uneducated. They took my freshly bought drink from my table and did not even ask if I had finished it(being the glass full obviously not) .they took no responsibility at all and refused to give me another one.. got aggressive and threatened to kick me out. Unbelievable behaviour !! Definitely I'm not coming back"

"The staff at the bar is very disrespectful and aggressive. They threatened me to kick me out because I politely complained about taking my glass full of drink from my table."

"I try to avoid this venue to all costs, and I don’t recommend to go to any of my friends. Last night played a DJ that I wanted to see, so I decided to go just this time. I found out that they sell you a pint for $18!!!! In average in a club it should cost around 10-12 for a normal pint, and $14 or maybe $16 for a high quality beer, That’s the way you lost clients, and then you’re crying because you’re losing costumers, but you’re just trying to rip them off. The bar staff is grumpy or hate their job, so pretty sure is not a nice atmosphere even for them. Nice lights tho Sound is high, but it doesn’t affect your ears. But yeah, this venue is a disgrace for Melbourne nightclubs scene."

"My friend and I entered an event around 10:40pm and after listening to the music for around thirty minutes I decide to go to the toilet by myself. I was waiting in line and when I was at the front of the queue my arm was grabbed from behind me by a security guard and he dragged me out the front of the venue and kicked me out of the event. He did this without saying a word to me: did not ask if I was okay or if I was with any friends. As I was kicked out, none of the other employees asked if I was okay or if I had any way to get home and so I was left alone to walk home by myself (around a 40 minute walk) and my friend who I attended the event with was left alone in the venue as we came as the two of us. I was in shock and confused whilst this happened so I didn't have time to question his behaviour until I was forced out. I think the way I was treated was unacceptable and I was only able to enjoy half an hour of a six hour event that I paid around 80 dollars to go to and had been excited to attend for several weeks. As a young woman with a small build I felt powerless in the situation and was left with no explanation to why I was not allowed to stay at the event. The security guard who treated me this way was about 6ft in height and had a muscled build. I would therefore like to request a refund or some kind of reimbursement for this event, as I was not able to see the headlining acts I had paid to see and was left alone on the street feeling very shocked and distressed. Not withstanding the fact that I was forced to leave the event I hadn't had time to enjoy, the way I was treated was completely unacceptable."

"Attended an event 24/2/23, the venue was perfect: atmosphere was on-point, the various stages (3 were active that night) all each had well-staffed bars, the venue was regularly cleaned throughout the night, and overall every worker was friendly. Just be aware you enter not from Brown Alley (the street) itself, but Lonsdale St, just next to the Colonial Hotel."