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The Good Guys Erina
658 Terrigal Drive, Erina, New South Wales, Australia
About The Good Guys Erina
Welcome to The Good Guys Erina, located at Terrigal Drive in Erina, Australia. Our establishment is a furniture store, home goods store, and a point of interest for all your shopping needs.
We understand that your time is valuable, which is why we offer an online form for all returns, refunds, repairs, and exchanges. This convenient feature saves you time and ensures a smooth process.
Become a Gold Service Extras Member and enjoy exclusive benefits from day one. From StoreCash rewards to access to special offers and sales, our members receive extra perks that enhance their shopping experience.
For speedy service, members can start their report online. Whether you need to lodge a claim or begin the swap or screen replacement process, our online platform makes it easy and efficient.
Visit our store at Erina Fair Shopping Centre, specifically Shop Axa 05, located at 620 - 658 Terrigal Drive. We have a wide range of products available for you to explore and choose from.
Please note that new customers must apply and be approved for a Latitude Gem Visa credit card. This offer is available on participating Latitude credit cards only. Visit our website or inquire in-store for more details.
Earn StoreCash by meeting qualifying conditions, including signing up to StoreCash and downloading the Digital Wallet before making a purchase. Refer to our StoreCash Terms and Conditions for complete details on how to receive notifications when StoreCash is credited to your Digital Wallet.
Discounts apply to the current ticketed or advertised price. As we negotiate, some products may have been sold below the ticketed price in certain stores prior to the discount offer. Please refer to the product details for more information.
Time limits and additional terms and conditions apply to certain products. Please check the product details for specific information.
Enjoy a bonus service within a 30km radius from our store. Additional charges may apply for distances beyond 30km. Please note that this offer excludes eBay and commercial orders.
We also offer special bonuses for port-in and new customers. However, this offer does not apply to current Telstra Pre-Paid, Boost, and JB Hi-Fi Mobile services. The bonus will be issued once the connection has been approved.
Store Credits are sent via SMS or email, and their expiry dates may vary depending on the promotion. Please note that certain types of gift cards, Epay Cards, and Agency brands are excluded. Visit our website for full details.
Please be aware that terms and conditions apply to our trade-in offers. The value of your device may vary based on its condition and age. You must be at least 18 years old to be eligible for a trade-in transaction. It is your responsibility to remove all data from the device before shipping. The Good Guys and SquareTrade deny any liability for lost files or data.
Home Services Network Pty Ltd, operating as The Good Guys Home Services, does not perform gas fitting, electrical, or plumbing work. These services are carried out by licensed subcontractors engaged by The Good Guys Home Services, and all necessary safety and compliance certificates are issued by these licensed subcontractors.
Take advantage of our special offer! Spend $50 or more in one transaction using your Spot. Buy Now, Pay Later account at The Good Guys until September 30, 2023, and receive a $20 The Good Guys eGift Card. Please note that refunds, chargebacks, and Spot. Buy Now, Pay Later special promotions do not contribute to the spend criteria. This offer is limited to one eGift Card per Spot. Buy Now, Pay Later account, and your account must remain open and in good standing to receive the eGift Card.
To access your StoreCash balance and current offers, please enter your mobile number below to request a verification code via text message. Once verified, you can easily view and manage your rewards.
Photos of The Good Guys Erina
Shop Axa 05, Erina Fair Shopping Centre, 620/658 Terrigal Dr, Erina NSW 2250, Australia
Opening hours of The Good Guys Erina
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of The Good Guys Erina
"Returned an Phillips Airfryer under warranty. Now have to wait 30 days for service. It would not turn on. The salesman was abrasive. I did not like being called Pal in a condescending manner"
"Had to drive back on my birthday. To return a faulty samsung live buds , i than was accused of scamming them somehow with old item. I don't understand what the customer service skills are here but this made me extremely uncomfortable and when asked to speak to a manager alone I was than put on the spot"
"I walked into the store to purchase a toaster and kettle. There were staff members chatting behind the counter. No one attempted to ask if I needed any assistance. After a few minutes I left and went up to JB Hi-Fi and made my purchase very quickly ."
"Bought a tv from them, expecting next day delivery, didn’t received it. They didn’t provide any tracking information and they gave delivery driver my wrong phone number. Have been talking with them over the phone and after 5 days I went to store to know what going on and the guy called Dave was not polite about the matter and didn’t know much about the situation and tried to say that it’s my fault. Had a terrible first time customer experience with good guys. Wouldn’t recommend. Good with your staffing…good guys ☹️"
"Not so good guys!!!! I purchased a Samsung front loader 12 kg washing machine in October 2022, I paid to have it installed, it was installed incorrect and was leaking behind the washing machine. We didn't realizes until it rotted through the wall and destroyed my daughters bedroom cupboards carpet bed, hallway and laundry were all damaged, with two months of water damage. We contacted them, no help it was the hot water too. I was asked to get my own quotes for everything, just before Christmas. I was then asked to get out professionals to prove it was damaged. as we ran our own fans and dryers day and night to try and stop the mold. I have been sending emails and phone calls to Alex Clapp every week to try and get this fixed, I'm still waiting. my daughter hasn't been able to sleep in her room for months. the mold and rot and smell is unbearable shame on you good guys. wanting me to just go away offering me $500 that doesn't even cover the laundry cupboard. let alone the water bill."
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