Platypus Shoes Merrylands,

McFarlane Street, Merrylands NSW 2160

"I had to exchange my shoes as they were not comfortable and store manager Poppy's customer service has been awesome, she has done the amazing job in suggesting the right model based on the shape of my foot."

"Good customer service is hard to find these days, especially with more and more stores moving toward self service but the young lady with the scarf/hijab on from the Merrylands store has guaranteed a repeat customer from her quality service this week. Thank you for caring about the customers and our needs, you made my shopping experience an excellent one. Big thanks."

"I was having a look for the first time at this shop and a lovely lady who works there came to me and she was very kind and nice she asked me if I needed help, I've probably bought a shoes and a couple of socks in like 3 mins she made me feel confident about what I'm buying , I really want you guys to thank her (blonde short hair lady) she told me her name but I forgot :/ The place is really nice and got a lot of choices and some nice shoes were on special today, I'll definitely come back :)"

"Worst customer service would not advise anyone to go into this store especially if you have any issue post purchase and get served by wanna be rapper looking guy, short height with dusky complexion probably goes by krish or prish ‘yells at customers, aggressively walks around them trying to intimidate and does not look at you while talking’. I went to the store with faulty shoes was getting served by another rep this person kept on commenting and coming in between the conversation without knowing what had happened and being disrespectful by making personal comments."