Sydney Ultrasound for Women - Burwood

"I went to this clinic today and had an exceptional experience. Receptionist is a young lady and she welcomed me in very friendly way. The clinic very clean and hygiene. All the staff work very efficiently so, we don’t have to wait for so long. The nurse who helped me with the blood withdrawal also superb. She’s very kind and friendly. Overall, I had smooth process and super happy with the experience in this clinic. I definitely will come back for my 20weeks scan at this clinic!"

"Excellent Service and Smooth Process I recently visited a medical facility where the personal receptionist, sonographer, and nurse provided an exceptional experience. The receptionist warmly greeted me and efficiently handled my paperwork. The sonographer was professional and explained the procedure with care. The nurse was polite and attentive throughout the examination. The entire process was smooth and stress-free. I highly recommend this facility for their professional and polite service, creating a positive and efficient experience for patients."

"Why is it so hard to get a hold of SUFW ? I’ve been waiting on hold for over half an hour and tried several different numbers. I couldn’t imagine it being busy at 8am, how am I supposed to make an appointment if no one picks up the phone ?"

"The woman who answered phone was incredibly rude. Especially pregnant women should never choose this place. adversely affect health and stress If you want to get bad mood all day choose this clinic. I called for a reservation around 1:50 on the 19th of January and woman who answered my call as if annoying, kept repeating clicking tongues and just hung up my phone right away. this is your attitude I am not interested in improving your service. because it's already the worst, I won't let go of what happened to me."

"I had my second trimester ultrasound here today but I had to say that I had some pretty unimpressed experience with the receptionist. My previous experience within the centre was quite nice (although the receptionist changed everyone) so it did surprise me the experience was so inconsistent. I had some trouble to get some full pictures of the baby because the bladder was not completely filled with water. So I had to go back in about an hour. When the receptionist found out, first thing she said was “I need to get your money first because I will be on my lunch break”in a very rude way, making it sound like it was my fault to interrupt her lunch break. When I was abut to leave the door the second time , she spoke to another patient and being sarcastic saying “you must drink lots of water you don’t know how many wasting our time not doing so”, and the volume of her voice, was to ensure I could hear it too. I felt ashamed and had to leave quickly, but to be honest why did I have to feel this way? I also heard she yelled at another lady, when she tried to go to bathroom about the same thing. I understood how important it is to get a clear picture with water, but surely there’s better way to speak about it. I’ve seen other receptionists doing it very professionally so her attitude today was very unnecessary. If I had to be specific about this particular receptionist, she’s about 40-50yrs old with curly off shoulder light brown hair. All in all, I’m hoping this is a one-off experience and other pregnant ladies do not have to feel this way, while pregnancy is already stressful enough and should be treated with care."