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Lumus Imaging Bankstown
400 Chapel Road, Bankstown, New South Wales, Australia
About Lumus Imaging Bankstown
Welcome to Lumus Imaging Bankstown, a premier institution located at Chapel Road in the vibrant city of Bankstown, Australia. As a trusted and respected name in the medical field, we pride ourselves on being a leading imaging center dedicated to providing exceptional healthcare services to our valued patients.
At Lumus Imaging Bankstown, we have assembled a team of highly skilled and experienced doctors who are committed to delivering personalized care and accurate diagnoses. Our state-of-the-art facility is equipped with cutting-edge technology and advanced imaging equipment, ensuring that we offer the highest quality medical imaging services available.
As a health-focused establishment, we understand the importance of timely and precise diagnoses in the overall treatment process. Our expert team of radiologists and technicians employ their extensive knowledge and expertise to perform a wide range of imaging procedures, including X-rays, ultrasounds, CT scans, and MRIs. Whether you require a routine check-up or a more specialized examination, we are dedicated to providing you with the most accurate and comprehensive results.
At Lumus Imaging Bankstown, we prioritize patient comfort and convenience. Our welcoming and friendly staff strive to create a warm and reassuring environment, ensuring that you feel at ease throughout your visit. We understand that visiting a medical facility can sometimes be overwhelming, so we make every effort to address any concerns or questions you may have, offering personalized care and attention to each and every patient.
As a prominent point of interest in Bankstown, our institution is easily accessible and conveniently located. Whether you are a local resident or a visitor to the area, our central location ensures that you can receive the highest standard of healthcare without having to travel far.
We invite you to explore our website and learn more about the comprehensive range of imaging services we offer. Should you have any questions or wish to schedule an appointment, our friendly team is always ready to assist you. Trust Lumus Imaging Bankstown for all your medical imaging needs, and experience the difference our expertise and dedication can make in your healthcare journey.
Photos of Lumus Imaging Bankstown
400 Chapel Rd, Bankstown NSW 2200, Australia
Opening hours of Lumus Imaging Bankstown
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Lumus Imaging Bankstown
"I rarely leave reviews for medical appointments but this experience was so exceptional I believe it deserves more than 5 stars. I would just to extend a personal thanks to Lillian in the MRI team for going above and beyond in trying to help me get a quick booking, thoroughly explaining the process and just feeling like she genuinely wanted to help. (Which is somewhat a rarity these days) Thankyou for one of the best experiences I have had in the medical industry which has allowed me to potentially get back to work faster."
"Lillian was extremely courteous, careful, educated and helpful. She helped us understand everything and was very nice. 5 stars!"
"I'd like to share my first time experience, in communication with a lovely lady by the name 'Marina'. Today earlier this week. Over the phone, which may often be challenging, Marina appeared to remain clear, patient, respectful and very transparent with instructions of how to arrive at the imaging office. It is very seldom that you are met with such genuine support and willingness to provide a service; particularly administrative services which often entail patients, who display anxious behaviours within a context like this. I'd also like to share, upon realising the directive text sent was a contribution of Marina, which supports patients arriving and parking - this informative, broken down, very clear text, supported myself and I imagine many, first time patients with the clinic. As soon as I received the text (immediately sent whilst I was on the phone l), I felt safe and comfortable in my arrival to this medical procedure, for the first time. Thank you Marina and Lumus Imaging Bankstown. Marina was a representation of a humble, genuine personality, with down to earth communication, leaving you feeling like you are in good hands, whilst maintaining protocols and processes, with a smile on her face. My choice of (regular) medical imaging appointments, will now be made easier."
"Terrible experience, never going to a Lumus again. Took me 7 days (they tell you it's a 1-2 day wait) and a request for refund for the result to actually be received. In this time, I spoke with Lumus multiple times regarding the delay and the only 3 options which were recycled were, 1. Come get it yourself in person (I had an mri for a knee injury, so imagine the solution being that the injured person needs to go in) 2. "Tell your medical centre to call us" which I did, the conversation between medical centre and lumus happened but still no result. I was also asked if I know the medical centres email like I should go find out and give it to them. Again, this puts the onus on me. 3. We'll send it again and hopefully this time it arrives knowing it's already failed 3 times. It took an angry phone call for Lumus to finally take some responsibility and make a call themselves. Unless things go smoothly, receptionists are useless. Just take a look at the 1 star reviews, you'll find most are related to reception. I asked for it to be sent directly to me via email which I am told is a violation of policy. Perhaps give the option to receive to personal email to avoid this because this whole experience has been a joke."
"Horrible bookings person/ receptionist who called me today regarding the online booking I made. She had no idea what she was talking about. First off, she told me they don’t do viability scans and only pregnancy scans. When a viability scan IS a pregnancy scan. She then told me to come in today because my referral form was marked ‘urgent’ when it wasn’t. She then proceeded to argue with me that it’s too early for me to do my scan when my specialist specifically instructed me to do the scan and I have a referral to do so. Please train your customer service staff with knowledge and manners. I’ve never spoken to someone in customer service with such a bad attitude before."
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