Baby Bunting Moore Park

"Horrible service EVERY SINGLE TIME we go there. First was when I was pregnant, the older lady that smells like cigarettes and strong perfume told us that if we bought a pram that was not as expensive, we were going to damage our babies brain because it shakes too much as the frames are too weak causing the brain to shake inside the skull and resulting in severe issues. As first time parents we were feeling very guilty and bought the most expensive one in store. A few weeks later we went to get a car seat, the same lady who didn't remember us said "don't worry about spending too much on a pram if you haven't bought one, it's the car seat you need to invest in, imagine if something happens to your baby because you wanted a cheap car seat" I asked why were they selling car seats that were not safe then? She said "no they are all safe but if you buy a cheaper one you would never forgive yourself if something happens" we left the store and went somewhere else. She is by far the most horrible human being I've ever spoke to but unfortunately it's the closest baby Bunting to our place so we have to go there often, if you work on a baby store don't smoke and use strong perfume to try hiding it, it's just disgusting and please don't make people feel bad about how much they can spend, if it's being sold in the store I would assume it was approved by Baby Bunting as something that is at least safe, otherwise please stop selling prams that will cause brain damage. All my friends that go to that store try avoiding her because of the smell and the horrible guilt trip she does to convince you to spend as much as possible otherwise you're not a good parent. She does this to everyone."

"The Moore Park store had a wide range of prams to choose from, including twin prams and the representative who helped us was really helpful and took her time instead of rushing off even though the store was busy. Thanks for helping us start on the pram buying journey, we really appreciate your time and knowledge with it all. Then we went home and did more research online, looked at reviews and compared weights and dimensions etc. For those that are interested in getting some info about prams for twins, there's a lot involved in choosing the right one, a lot of features to consider and ultimately trade off one for another cause one pram can't do everything. We didn't want a car capsule but wanted a stroller that could attach a bassinet and then a toddler seat. We figured babies aren't allowed to sleep in capsules for long periods but they can in a bassinet and since both those things only last 6 months, might as well get a bassinet so the babies can sleep flat and we can detach from the stroller and carry them into the house without waking them. If you want stability and durability, the trade off is being big and heavy (bugaboo donkey 5 for side by side twins - 74cm width, 14.9kg) and if you want something narrow, lots of mobility, lightweight and easy to fold away, it turns into a long bus as one pram connects to another front to back (baby Zen yoyo 2 double stroller - 44cm width, 12.4kg). And if you want a twin pram like a double decker bus, so it's the same width as a single pram, then you question whether the kid on the bottom would be as comfortable as the one on top when they become toddlers or if they're always gonna fight about who gets to sit on top every time (nuna demi grow double stroller - this would be better suited for 2 kids a couple of years apart - 62cm width, 16kg). And I didn't like the idea of only being able to see one baby at a time and having to bend over to check on the second one at the bottom. Also the nuna config didn't allow the seats to face forward, only to face you so when they're older toddlers, it might not be as appealing for them. There was another brand that allowed the seats to face forwards and backwards but the bottom seat is smaller because it's closer to the ground so it's good for 2 kids born within a couple of years of each other but not so much for twins. We ended up choosing the baby jogger tour 2 double stroller because it was one of the narrowest side by side stroller on the market (66.5cm) and can attach two bassinets side by side for newborns then they come off and the seats are used for toddlers. It's also lightweight at 10.5kg and folds down (real easy) to a small thing that fits a lot better in the boot compared to other brands and great for travel or city living. The baby jogger GT2 is different to the tour 2 (tour 2 is the smaller version). The trade off with this is that the weight capacity is 15kg for each kid which means we'll need to upgrade to another stroller by age 3. Whereas if you can put up with the bulkiness and heaviness of the bugaboo from the start, it can carry up to 22kg so it'll last till 6-8 years depending on how big your kid grows. We realized there's no perfect solution that ticks all the boxes so a lot of deliberating and compromise was required to settle for what works best for us and our lifestyle/living space/car etc. Good luck with your pram shopping!"

"Just popped by to get a breast pump for my wife and my newborn in a rush, I can’t be grateful enough that Sylvana was working on today! She has been so helpful and accommodating. If only everyone was as nice as her! Thank you so much Sylvana, I hope you see this review!"

"If I could give no stars I would. Baby bunting Moore park unfortunately have the rudest staff, we have had bad experiences time and time again but have continued to support them and overlook them such as my in laws made a purchase for us from overseas when we had our baby and they delivered a cheaper version playmat thinking we would never know which we wouldn’t had my sister in law not told me what they were getting us. It was such a fight to get the correct product . Today I booked a car seat change and due to trAffic I was late. I called to let them know but no one answered. They rudely said no they can’t help me even though the lady doing the car seats was sitting in the car park doing nothing. It’s disgraceful service especially having driven so far with a baby is not easy. They have no customer service no nice way of trying to fit you in or make a plan for you just a straight no book another appointment. Will never set foot again into that store. Do not support them they are horrible."

"Conveniently located in the parking floor of Supacentre. There's lots of parking but can be difficult to find a space near the entrances. The shop fitting is a bit older but it's neat and well stocked. Basically it'll have everything you'll need for your baby minus a few brand items."