Our Medical Marsden Park 9 Hollinsworth Road, Marsden Park, New South Wales 2765
About the Business
Photos
Location & Phone number
9 Hollinsworth Road, Marsden Park, New South Wales 2765, Australia
Hours open
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"doctors are discriminatory towards disabled patient, treated me like an incapable five year old because I am in a wheelchair and need to use a device to talk. Misgendered many times with the wrong gender on my records. Long history of bad experiences and complaints process is severely lacking and protects the doctors not the patients. Don't go here."
"The only reason for me to give 4* is for the hard work the staffs in this centre do. Despite number of people, or how many times you ask them for your count in the list they always answer you smiling and atleast not show their frustration to you. The staffs are doing their best here, but my only reason to not give 5* is that doctors usually don't turn up on the actual time. Their updated time is also not updated in the app earlier. It gets refreshed only 10-15 min after their scheduled time. Been here many times will continue to go. I would say improvements will be to try and keep up time for each patient and try to be punctual."
"Waiting time can be awful.. can take 2 hours but will keep coming back as they do bulk bill and Dr. Prasad is really good. Doesn't only see you as a paycheck.. he really takes time to listen and assess to your needs/symptoms."
"Have been coming on and off for a few years, seeing the first available when I had the flu and similar. Peak times can mean you wait a while (1-2 hours), but that's standard like any medical centre. Peak times in my experience are after 6 pm on weekdays. The major benefit of this medical centre is that all booking is done through the app, and all doctors rosters are visible over the next two weeks. When you're next to be seen by the doctor, you receive an SMS advising to wait near the doctors room (useful for sitting in the car to wait). This centre still fully bulk bills, too! Recently began seeing Dr. Mohammad Parvez who is a great doctor. Highly recommend this medical centre!"
"Gone here three times. First time about a year ago my check in via reception didn't work and I wasted an hour sitting around. Bas experience but oh well. Second time I waited less than five minutes. New receptionist was AMAZING. So sweet. Third time was also less than five min waiting. Pathology is great. Will be coming back. Its so good to have an option for drop in appointment. Facilities are gorgeous too. Just call in advance to know wait time."
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