Swimart St Ives 233 Mona Vale Road, Saint Ives, New South Wales 2075

"Wayne and I would just like to say thank you so much to Jason, Steven and his team for their unbelievably quick, professional and trustworthy service and repairs that they do on our pool. We recently had our pool pump die a week before Christmas and we are so grateful for Jason being able to organise a new pool pump and its installation and so promptly and always with such friendliness and care. Looking forward to our new pool shed and our continuing relationship with this fabulous neighbourhood pool shop. We would not trust anybody else to look after us as they have proven themselves time and time again to be reasonably priced and always go above and beyond our wildest expectations. Thank you again guys!"

"My pool was saved my Stuart (again) yesterday. My chlorinator stopped working and the pool urgently needs some service. Stuart has helped me with all of the above with a great smile on his face. Such a delightful experience as always. Thanks"

"Top guys and Excellent Customer Service We recently moved to this area. I lost an o-ring while cleaning the Chemflo probe. I couldn't run the pool system without it. I called the WATERCO and was directed to their retail arm - SWIMART St Ives. I have never been to this shop before. When I called Chris answered my call, patiently listed to my issue. Straightaways he knew what was needed and said he doesn't have it stock and would call me back after checking with supplier WATERCO. Within few minutes he called me back to say ETA for spare part is couple of weeks and went the extra mile to help me by giving me the o-ring from his display unit so that I can get my pool sanitation running. His kind help saved my pool from getting green therefore saving lots money on chemicals. For any pool needs this will be the place I would go first and highly recommend to others! Please note no one asked me to put this review. For their great attitude and customer service I felt I should put this review so others can benefit from Chris and his team. Thanks again Chris."

"Fantastic service, great prices. We have recently moved into a new place with an old pool that’s needed a bit of work to get up to scratch. Chris, Grahame and the rest of the guys have been a bunch of legends, putting up with my endless questions (that they have never heard a million times before) and helping to get everything spot on. I can’t recommend Swimart St Ives highly enough. Not enough people in business these days take the time to share knowledge - believe it or not, sometimes years of experience gives a better outcome than a 5 minute google search."

"Very hit and miss. Mostly have gone to the shop for supplies and questions. Some of the staff are helpful and knowledgeable, others don't have a clue and/or are gruff and unhelpful. If you get the good help, as good and any pool store (granted that is not saying much), but if you get unlucky, you might as well walk out and go somewhere else. Why is it so hard to run a good pool store, I have tried them all over the years on the upper north shore, I stick with one until I get enough lame/bad service that I get feed up and switch, only to start the cycle again with another store."