Budget Office Furniture 215 Parramatta Road, Auburn, New South Wales 2144

"The quality of the product is different from the pictures and as discussed/promised."

"We got some brand new office furnitures from this company. Boss and staffs are nice and helpful. Very happy with the service and quality."

"Called and spoke to Danny who quoted me $290 for an end of lease clean for our apartment with an upfront deposit of $50. On the day of the clean they inspected the apartment and wanted to charge us for not having a lift in our department, their reason because they needed to carry the equipment up four flights of stairs! We said that wasn't the agreed price especially after telling Danny it was an apartment and providing an address which should of indicated that over the phone. After a call to Danny the cleaners agreed $290 would be fine and demanded cash. Once the apartment was cleaned they refused to take cash and said Danny will arrange with me further payment. I received no such call... I check my bank statement and noticed an extra $40 charged. So I called Danny to be welcomed with abuse and lies, stating that was the agreed price and we were charged for not having a lift. I didn't receive that money bank and had the bank cancel my card. I urge everyone stay very clear from these guy!!!"

"The good: The landlord was MOSTLY happy with the way the apartment was cleaned, making a particular note of how clean the oven was. That said, there was a complaint made regarding the blinds not being cleaned and this is despite me paying $50 extra to specifically have these done. The bad: The cleaners were late. 4 hours late. The very bad: For two weeks I've been calling and messaging to have the cleaners return to finish the job (i.e. blinds). The landlord is seeking to retain $140 from my bond because of this. Messages are not being returned, and calls when answered lead me nowhere. I am not going to waste anymore of my time. They claim to guarantee bond cleaning, but fail to do so. Use at your own risk. There are other companies, used in the past, at a comparable cost that follow through 100% of the time."

"Carpet cleaning was good but everything else was a hassle. I hired them for End of Lease cleaning and was quoted a price. On the day, the cleaners showed up and were trying to charge me $80 extra than what was quoted. Second problem one cleaner leaned on the screen door and it came off the hinges. I told him he broke it so please fix it as my lease inspection would be coming up. He flipped out at me and started yelling at me saying it was already broken. He fixed it and then very dramatically stormed out. Very unprofessional. When I told the contractor he didn't apologise but threatened he would take legal action if I put a bad review about the company. Anyways they eventually asked to do the job, but at the inspection kitchen was not cleaned properly (stove was not wiped properly and shower had dust on the mirror). When I told Ausclean they wanted to charge more money to come back and do these things when I was told it would be done in the first place. I had to go back and do these jobs myself. The whole reason why I was willing to fork out the money was to not have to go back and do it myself. Like I said the only positive part was the carpet cleaning job but the attitude of the contractor and his cleaners were very unprofessional."