PLATINUM POOL MART
16 Sydney Joseph Drive, Seven Hills, New South Wales, Australia
About PLATINUM POOL MART
Welcome to Platinum Pool Mart, your go-to destination for all your swimming pool needs in Seven Hills, Sydney. As an esteemed establishment, point of interest, and store, we take pride in offering a wide range of premium swimming pool services and products to ensure your pool is in top-notch condition.
Our team of friendly swimming pool service technicians is highly skilled and experienced in all aspects of pool maintenance. From pool leak detection to pool equipment repair, pool cleaning, and more, we utilize the most up-to-date pool repair equipment to provide reliable and efficient services. Whether you need a one-time pool cleaning or regular pool maintenance, we've got you covered.
At Platinum Pool Mart, we understand the importance of maintaining a clean and healthy pool for you and your family to enjoy. Our dedicated tradesmen are always available to share their expertise and knowledge, guiding you in choosing the right pool products for your specific requirements. From pool chemicals to pool heating equipment, sand filters, salt pool chlorinators, and much more, we offer a comprehensive selection of high-quality products.
We believe that a well-maintained pool brings years of fun, relaxation, and entertainment. As an investment that adds value to your home, we are committed to helping you keep your pool in pristine condition throughout the year. With our many years of experience, we stay updated with the latest products and provide you with accurate and relevant information for your pool.
Customer satisfaction is our top priority, and our courteous and friendly staff is always ready to assist you with any pool service advice or requirements. We take pride in supplying and installing only the best quality products, ensuring long-lasting performance and durability.
Conveniently located at 16 Sydney Joseph Drive, Seven Hills, NSW 2147, Platinum Pool Mart is your one-stop-shop for all your pool maintenance needs. Contact us today at info@platinumpoolmart.com.au or visit our website at www.platinumpoolmart.com.au to explore our range of services and products. Trust us to keep your pool clean, healthy, and ready for endless enjoyment.
Photos of PLATINUM POOL MART
16 Sydney Joseph Dr, Seven Hills NSW 2147, Australia
Opening hours of PLATINUM POOL MART
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
08:00 - 12:00
Sunday:
08:00 - 12:00
Reviews of PLATINUM POOL MART
"ANOTHER WARNING: Like Kevin will be taking them to Fair Trading as well. Had Vic come out early September 2021 to see why our spa was leaking paid him $750 before coming to site (felt sorry for small business due to covid.). After about half an hour told us he was unable to fully test the spa as he didn't have the equipment to completely block the jets and air holes in the seat so couldn't test those two pipes. He then said he needed to test the pool as well as the pool and spa are attached that cost me another $450. He told me all the pipes he tested were good and would need to replace the check valve charging me $560 to do that. Not knowing anything about pool plumbing they have taken full advantage of my trust and lack of knowledge. I have since found out this is way over priced. After all of this the spa was still leaking. Contacted Troy 2 days after Vic being there as the water level had dropped 2 inches in the spa. Had Vic lined up to come back out twice in December they emailed me the day before both times telling me Vic was unable to make it. Lined him up for 1st March told them no excuses I needed to take a day of work. This time there was no email or phone call. Emailed them that day and the next few days no reply. Rung multiple times unable to get through would just ring out or cut off. I have been able to get through twice to Troy since March only to be given stall tactics. I tried some free advice given to me by my local pool company back in December after telling them about this rip off they said to epoxy the holes in the seat and check. Bingo no more leak. This was one of the pipes that Vic couldn't test due to not having the equipment to block the holes. Enough is enough 10 months is way to long. Even gave Troy one last chance this week so he leaves me no option but to go to Fair Trading and get a refund for all the unnecessary work undertaken and the partial testing of the spa. I would AVOID THIS COMPANY AT ALL COSTS!"
"I've seen mixed reviews for this company but my experience was really good. Came out for a pool leak, pressure tested the pipes and found no issue, then using a coloured dye, discovered the water was escaping behind one of the return lines. Problem solved with a blob of epoxy. I also found the guys pleasant to deal with. Thanks Vic and Troy."
"WARNING - These guys don't do what they promise to do. We are taking them to Fair Trading and will involve NSW Civil and Administrative Tribunal, not a good look for ripping off customers. The fee to determine the leak and pressure test our leaking pool was $440 and we paid that in good faith. Vic was the pool guy from PLATINUM POOL MART. Vic started the pressure test and after about 30 minutes he said to me, and I quote… “the good news is all the plumbing is fine…” he said the leak could be behind the lights or with the hydrostatic valve and we should leave the pool to empty out to see where the leaking stops. After about a week the pool stoped draining, the pool was about half full and the water turned green. Im not a pool expert but I do know a thing or two about Hydro Dynamics, pool plumbing and the servicing of the pool… in the 20 years since we had the pool built I have done the majority of the pool servicing, when Platinum Pools sent me the quote of over $3k I was very surprised at the cost. I contacted another pool company for a second opinion and Peter from Leaky Pools came out that afternoon, i explained to him what Platinum Pool Mart said and had done. Peter said just to be sure we’ll pressure test the plumbing again, within 10 minutes they showed me the leaking pipe, within 30 minutes the leak was fixed at the cost of $250. These guys were quick, professional and cost effective. The pool is now looking better than ever. Platinum Pool Mart clearly didn’t find the leak and didn’t do any other work on our pool. In our numerous phone conversation Troy indicated he would see what you could do… I have been very patient but enough is enough... this company full of shonky and unprofessional people, I tried to talk to them to get a refund (as I'm a pensioner) but they promised everything and delivered nothing. I WOULD AVOIDE THIS COMPANY AT ALL COSTS."
"Hard to find good honest service like this these days. Troy provided us a quote by email within 10 minutes to replace our 15 year old pool filter. Usually I'll shop around, but after talking with Troy about various options it was clear they know their stuff, and the price was good. We booked them in and they arrived exactly on time. They take pride in what they do. The quality of the plumbing was excellent and they did not cut corners. They also left the area spotless. Our pool filtration is now running better than it ever has and the pool looks fantastic. Kids are delighted. I highly recommend their services."
"Just had dealings with these guys buying something they advertised on Gumtree. Couldn't ask for better service. They went over and above to get our item to us at the best possible price. Highly recommend them for their service and efficiency."
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